Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
melt was perfect and hair stayed curly never gave dry .
Hair is so soft ! Barely sheds came in 4 days and great communication always kept me in the loop ! Definitely will buy again from this company
buy this wiggg literally just buy it so worth it for the $ and the quality is fire even my hairstylist said so !! this is a real review btw lol
i loveee this wig. this is my second time ordering from this store , the quality the curls give is amazing and the lace blends really good. although there’s some shedding still okay!
Im falling in love with this wig! The texture of the hair is nice smooth and soft, with very little shedding. but its tolerable. I highly suggest purchasing this hair , youll love it!
Love it just like the black 22in I ordered last time love the quality and re ordering longer shipping was amazing came two days earlier
Very quick delivery, an agent kept me updated through the whole process ever happy with the hair. I work in the pharmacy so I'm always in public eye so they notice everything and thought this was my real hair . I did cut it shorter into a bob because the ends were kind of thin but it turned out perfect! I will post before and after cut
Highly Recommend!!! I LOVE IT SO MUCH!!! Hair came in 3 days it was supposed to be here I ve order on here a million times everytime I order it s like the hair get 10000x better there communication s great they text you consistently to make sure you know everything s great
Beautiful curl pattern and very true to length.It's really long,soft and thick.After putting it on,it looks very natural,full,and super soft.The lace on the wig is very good.I can bleach the knots very well.It is easy to maintain and affordable!Very,very worthy!!!!Don't hesitate, buy it ladies!!
After a week, this hair is nappy I keep up with it tie it down every night wet it and put curl stuff on it and it still gets nappy. The ends of the hair are now straight no type of curl. It’s okay for the money I spent but I probably won’t buy from hear again !
I ordered 24 inches but that looks like 16 inches yes I like the hair itself but that doesn’t look like what I ordered
the lace is very full,& it is not shedding I haven't washed it yet so hopefully it still doesn't shed after but I highly recommend this wig the seller was very precious & my wig came in within 4 days
Came faster then expected,will definitely be ordering again & again.This wig is full,it looks beautiful,rightAfter wearing it?for a day,I didn't notice any issues,the wig is still very cute!!!!!
Yes I absolutely love this wig. The knots are a little hard to bleach (IMO) but it was super easy to pluck, very minimal shedding with brushing so far. I’ll try to update in about a week or two ??????. Also I ordered a 30in and it’s definitely try to length!
I love this wig very much. My wig was delivered very fast and came in good condition. I’m satisfied with it. The wig itself is so soft
This is the best quality hair I have ever seen, it is soft💇🏻♀️🤌
Hair was very good! The hair is very soft, with accurate length, full thickness, no tangled, no smell, and the lace is very transparent.The shipping took less than 4 days, so I really recommend for you to buy this wig as you will not be disappointed!
This curly wig is amazing, it looks natural and lightweight. I have brushed it several times and it is still great. This curl is perfect, the hair is really soft and the length is also very suitable. I will definitely make another purchase