Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I super love my wig I love me love me love me, it's super beautiful, it's rather silky, no smell, it's really human hair, this supplier is serious, the length is real, you can buy it, thank you very much, I will buy it again.
Good quality, the knots are samll, the hair is soft and no smell. Lace is transparent and is virtually undetectable. The shipping was super fast, I received my hair within 3 days. I will keep purchasing this wig!
the hair is sooo soft and true to length. Its looks good and is definitely worth the price ! the wig could definitely use more density tho ! it comes with a13x6 lace so you'll have alot to work with!!
Looks like the picture! The hair is super soft, ture to length and the lace feels great. Doesn t shed at all, the quality is really good. I rate it a 10/10, so amazing!!
It's everything I wanted and more! The hair is very smooth and the lace is transparent. It's really soft overall and the quality is great. I am very glad that wearing it, which is super natural and breathable. I recommend 100% this hair!
100% human hair , no smells and doesn't shred. It is an amazing wig and u I would recommend getting it.
Fullness, Softness. Luved THE Quality.The bob had no shedding, the lace is hd and was true to length. It was no smell with the wig. I rate it a 10/10.
When I saw this wig, I was very excited, the merchant delivered the wig very fast, the wig looked very dense, and the lace was very thin. No smell at all, it is recommended
The hairline is natural,and the lace is transparent.I like how natural it looks.This type of hair is very soft and odorless.The seller is also very good at communicating,very kind and considerate.
I love the quality of this wig, it has pre-plucked baby hair, no shedding, accurate length, fast and accurate shipping...beautifully packaged. This wig is the best 100% human hair I have ever purchased. Great value for money and the seller's customer service is great.Go ahead and buy it!
Omgg!! The wig was recommended to me by a friend and I tried it and am happy I did. Soooooo long. This hair is so soft and the cap fits great. Also, the lace is very thin and easy to work with! The knots are not big at all and very easy to bleach. Definitely recommend you buying! Customer service gets a 5 star hands down!
Wow!!!The quality of this wig is really good. It is beautiful and natural. Very suitable for my skin and the lace is transparent, it's very thin!! It came pre-plucked, making it very convenient and easy to wear. I will definitely be ordering from here again!
Hair is accurate lenght, natural lace and full enough for the density. it's so comfortable and perfect after install it, I m extremely proud of it, will continue to buy from them.
This wig is so beautiful, very full density, simply perfect. I'm so glad I read the reviews and decided to buy it. It arrived ahead of the scheduled delivery date and the communication with the seller was the best I've ever experienced. They were very consistent throughout and actually made sure everything went smoothly. Perfect wig and perfect seller.
I really like this wig because it is soft and the length is perfect. It is exactly what I wanted. The lace is transparent and blends well. The delivery was fast and I am very happy with my order.
Look at my hair!! I love it. After receiving it, I can't wait to wear it, my hair feels so soft. The length is absolutely real!! You can trust this company, I am so happy that I bought such a satisfactory wig.
This wig is very suitable for my head shape, and the lace melts perfectly. After putting it on, it looks very natural and full. The lace very transparent and true to lenght. It is easy to maintain and affordable. Very, very worthy!!!!
In terms of quality, the human hair feels soft, smooth, and luxurious. It's evident that the hair is high-quality and well-crafted, as it maintains its shape and texture even after washing and styling. It's incredibly convenient and comfortable to wear, with adjustable straps and combs that keep the wig securely in place all day long. The construction is sturdy yet lightweight, which is ideal for extended wear.
I love this wig, It was very soft and did not tangle and had very minimum shedding. It was very manageable and lasted for a lost time while. I would definitely buy more wigs from this vender.