Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super cute little to no shedding! Will be ordering again with a longer length 🥰!
good wig , soft. barely shed no smell ! i would definitely recommend this wig & i got a 30inch
My experience with has been great! The straight hair I received is thick, sleek, and true to length. It holds up well to heat styling without losing its texture, and there was minimal shedding. The shipping process was smooth, and the packaging was cute. I’m definitely impressed and will be ordering again!
real review…. this hair is soft and full! frontal maybe short but it’s nice hair overall 🥰 communication with seller was great
No smell,came quick, need to bleach and soft love it so far.
10/10 ❤️ I love this hair the texture is very soft and true to length the lace bleached really well . Communication was great and it shipped really fast!
Hair is soft and full. Lace is easy to bleach and melt
10/10😍😍😍! 13 by 6 lace & true to length ! Very soft in texture and thick and full . It’s 34 inches . They communicate so well with my wig and it only took about 5 days . Go get it now .
The hair and lace was wonderful. Definitely will order again
This hair is very great quality. the seller was a great communicator and it came no less than 5 days after ordering. The lace bleached well and it laid really well. I highly recommend this wig.
This is great wig , i love the lace and can’t wait to put it on. Also it came really fast.
I LOVE THE HAIR , it got a little nappy but I managed to get it right .
this is a great wig, real full. it is true to length. the communicated was very well. I’m satisfied! Yall should shop!!!
I love this hair it is very soft and nice. Minimal shedding and the lace is very good. Good for beginners
Seller was great to communicate with. I got a 24 inch 13x4 lace 150 density . The hair has a great texture .. As for shedding I wouldn’t be able to inform on that for I am yet to install the wig . It also came with a pair of lashes and wig cap . I definitely recommend this seller . I made this purchase from Jamaica. The hair was delivered five days after purchase but due the shipping company delays the wig was delivered at a later date. Nevertheless I am happy with the product and seller communication.
Just received my order!! 18 inches btw, knots are very thin, so no need to bleach and it feels very nice. Can’t wait to do my hair. I will upload pictures when it gets done!!! 😊