Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
What a beautiful wig!! Very elegant and beautiful!!! From the fullness right back to the lace quality, I've experienced little to no shedding so far, it is easy to install, it smells great and the quality is unmatched. I'm quite satisfied!!!!!!
I'm delighted with my purchase ,the hair exceeded my expectations. Fast shipping, impeccable quality with shedding little and no tangles, and the overall fullness of the hair. 10/10 recommended, def the best price.
The delivery is also fast,and the seller has good communication.The real thing is much better than the photo. It holded curls good enough and the length is just right. 100% human hair, I would buy a wig again!
I'm going to give 5 star so more people can see this. I was very satisfied with this hair as far as the quality of the hair. It's really very convenient to wear. Very easy maintenance and i didn't have to do much to the lace. GET IT!!!
When I tell you order this wig you will not be disappointed and is worth every penny. I got so many compliments. Hair did not fall off when I brushed. So far I am beyond impressed with the quality and price. If you pay attention to regular care, its lifespan can be maintained for a long time. 100% recommand I will be ordering again for sure!!!
So far so good satisfied with the hair, texture is good, no smell. It's sooo natural and has a little baby hair infront. knots were very small which is perfect. Go ahead and buy! Don't wait!!!!
I am really impressed the price is so affordable the quality is out of this world it doesn't shed. It is also lightweight it handles heat well, and has such a natural feel to it. it was actually seems longer I loved it!!! Can't wait to share the pictures with you guys, 100% recommend this wig!!!
I love this wig. The length was accurate it was thick. Little to no shedding and the lace melts well! If you're looking for a great wig, you deserve it. Very affordable!!!
Shipping was super fast, less than 4 days. I was very surprised of how good the hair quality. Hair is soft to the touch and is a 100% real human hair. I can't wait to install it, its nice and full, very little shedding! I will be purchasing again.
Very soft! The lace is very transparent with small knot. No shedding and it's so easy to manage. When I go out wearing it, a lot of people actually think it's my own hair. And the customer service is very good. It was so sweet of them to show me how to nurse my hair. I'll place another order.
It's great. The Hairline looks super natural. My stylist said it melted beautifully. The hair is soft, thick,and the length is accurate. And the customer service attitude is very good. Highly recommend!
OMG!I love this wig soooo much, when it came out the packaging I was skeptical but it's super cute. It has great curl,is bouncy and shiny.You won't regret it, this is wonderful excellent product. Highly recommended.
It's super soft. As shown in the picture, the length is just right. The hair quality is very good, there is no unpleasant odor, and there is no hair loss. I will definitely place another order!
Good quality!! The hair is very full, almost never falling off. This hair wears so realistically, it doesn't fall out. It only took 4 days to arrive. Best service would definitely buy again and definitely recommend!!