Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This short wig is of good quality. The quality of the lace is amazing, it blends well with my skin tone and melts easily. The hairline looks natural. These knots bleach easily. I didn't experience any shedding!!
This short hair is good hair, the lace is very thin and melts easily. I love this wig! Odorless, rarely shedding and non-winding. Shipping is fast! Order on Thursday, receive on Monday, quick delivery.
This hair is beautiful. It is very easy to manage and very easy to install. Easy to clean, texture stays in place well, no knots or flakes. I was very impressed and I would definitely order again.
The bob hair is really soft and elastic! The density of the hair is very thick and the quality of the lace is good, it suits my skin well. This wig is easy to take care of and won't take up too much of my time. It also looks very natural!
I really lovvvveeee this wig!!!! It's super soft and full. I've gotten so many compliments within two days of installing it!! I didn't really speak with the vendor but they are very efficient when it comes to shipping. It took only about 3-4 days to come.
This is my second time purchasing from this supplier, and the service and products are as excellent as ever. The lace is very beautiful, the knot is very small, and the wig is real human hair. And it's very soft and full. I will recommend it to anyone!
This is my go to wig I've ordered this wig several times and it never disappoints. Hair is just gorgeous, so sweet to the amazing touch. Also the shipping is fast and the seller kept in contact with me about the status of my order. I loveeeeee it!!!!
I fell in love with this hair! I have also ordered hair from other stores, but this is the highest quality hair I have received! Hair is long, soft, and easy to comb.
This is my go to wig I've ordered this wig several times and it never disappoints. Hair is just gorgeous, so sweet to the amazing touch. Also the shipping is fast and the seller kept in contact with me about the status of my order. I loveeeeee it!!!!
Wow!! knowing the price i was skeptical but this wig did not disappoint hair very soft and thick. I love that the knots are small easy to pluck it looks soo natural.
First off the wig is very puffy and the lace was thin and the knots very easy to bleach. It was very cute , it hold the curls very well and it doesn't shed a lot.. I would recommend this wig!!
This wig was definitely giving natural, it was giving grown from the scalp. The lace is really really good and the curls are amazing great texture. It was definitely longer and easy maintenance. There was no smell thankfully and it looked really pretty I'm definitely shopping again and would definitely recommend to others got a lot of compliments.
This has got to be the best wig I have purchased. The quality is amazing, it is nice and soft. I don't have to put much product on it. It is light weight and full. The hair had no smell when it arrived.
The lace is very transparent and true to inches. I will definitely be buying this again. Vendor communication was on point and communicated with me through the whole process I was definitely satisfied.
This is a fantastic unit!! There is no shedding and length was absolutely perfect THOUGH I changed to order longer length. No need to trim or anything!! Super soft, no smell, and minimal shedding. What more could you ask for?! The color matched my natural color so people thought I cut my hair lol!
So beautiful and the texture is super amazing and I combed out the curls which made it fuller and more beautiful. I recommend the seller and the wig too
This hair is really beautiful. This hair is very soft and full, I still can't believe its cost is so cheap, because it has very good hair, it is worth the money, you will like it.The curl pattern of the hair is beautiful. It doesn't get extremely tangled or matted.
Just the one I wanted, It is takes bleach well knots are super small, true to length and after running my fingers through effortlessly, there is little to no shedding amazing quality it is exactly like the photo looks even better in real time don't think twice to get it.
This hair was so soft and easy to work with. Out the package the hair was super soft and had no shedding at all. Very easy to bleach knots and style with,I love this wig, I love the deep wave look and it's beautiful, definitely worth it
This hair was so soft and easy to work with. Out the package the hair was super soft and had no shedding at all. Very easy to bleach knots and style with,I love this wig, I love the deep wave look and it's beautiful, definitely worth it