Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I bought this orange ginger wig on a whim and I love it! It's the perfect length. The wave are really curly! Super bouncy. The hair is in great condition. Buy one!
I'm in love with this wig. This wig is simply amazing!! The waves are bouncy and smooth without tangles. The lace is sheer. I really like it and it's easy to manage with its true length. The wave are very beautiful and natural, just like my original hair, and it's very shiny. The seller was very helpful with any questions or concerns I had. So far so good. I will definitely buy again!
This wig is so cool. I've been wearing the wig for a few days and it's my favorite of all the wigs I've bought. I like this lace, it's transparent, and after putting it on and organizing, there's no trace left. The hairline is also very natural. I often wear this wig shopping and dating. Love it!!!!
I love this wig, it's soft, the knots are minimal and the lace is see-through, overall it's a great wig and I would buy another one.
I bought it to prepare for the party, and the wig arrived in time. The hair is very soft, the lace is HD. Easy to wear and maintain,very suitable for beginners. And the size of this hat is as snug as I wanted. Order directly!!
This orange ginger wig is really amazing! The hairline is very natural and the lace is very defined. The hair is super smooth, super full and looks exactly like the photo. The seller's communication was also excellent. 10/10 Highly recommended. I am very happy with my purchase!
Wow!!! the texture of the hair is amazing, no shedding at all and the coloring of the hair is beautiful. The communication was excellent and it arrived in 4 days. If you arr looking to order a wig I recommend buying from this company!
The lace was super thin and had lots of room for styling. This was my first time trying orange and I got lots of compliments on the color!!! It came super quick and i will definitely be ordering again.
The color is so beautiful!!!! The wave are very bouncy, I'm so surprised the hair is not damaged due to the color, hairline was easy to customize to my liking. The shipment was very fast than I expected, thank you!
I will definitely order from them again because the hair is really soft and doesn't get tangled easily. Very Eye-catching colors and the density is also very real thickness, 100% recommend this body wave. And the hair price is very reasonable too!!!!!!
The color is so pretty, it literally sparkles when you open the bag! This wig is so soft and has no odor and it fits my head perfectly! The lace is sheer and the color is very similar to my skin tone, and the wig looks just like my own long hair when I wear it! The seller's service is wonderful and I would definitely buy this wig again!
The hair was a beautiful color and very full. There were no odd smells, I was able to use high heat on it without issues. I would purchase it again and recommend it to anyone,I love it!!!
I loveee this unit! It's so full and true to length. The knots came pre plucked, super naturalI. I got so many compliments on my look, It was worth the price.I give it a 10/10!
I love the fact the hair is super soft and manageable. It was true to length and density. Very pretty hair, can do any style.Also the seller shipped fast and gave free gift. If you're looking for a affordable & good quality wig, Buy it!!!!