Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I have put the wig on, this is really my favorite wig, easy to install, easy to shape, no color difference, very friendly for beginners, you can trust to buy.
DONT WALK RUNNN TO GET THIS WIG !!! I got a 28” 250 density 13x6 wig , and omg 😭it’s beautiful , lace laid EASILY ! hair is super soft , no shedding and really bouncy !! forsureee GET IT GET IT GET ITTTTT !
Omggg I love this wig so much it’s so soft and true to length !!!
Hair received in great time. I have installed, the feeling is very great!! My hairdresser said the lace is a good lace. Really soft and shiny. Feels really light but looks full and nice. The service attitude of the business is also very intimate,thany you!!
Got this wig for my birthday and it definitely a great buy for the price. The hair was soft and shiny and the lace melted right into my skin.The lace is very thin and the density I bought is realistic so the wig is very voluminous.
This is my hair stylist for me, I think it is really very beautiful, because my photography skills are not very good, so you can take a look at my hair stylist for me to take pictures, Lace is really good, can be very good melt! My head does not feel any discomfort, love it!!
his hair is worth buying! The color of the wig is natural black, lace is nice. And it had a nice texture. I cannot see the tracks of the wig at all, so the thickness of the wig is perfect. I like the lace so much and it fits me well. Bought this hair, you will love it!
I really like this wig. This wig is exactly what it should give. Almost no shedding or strange odor. It is very soft and of moderate length. Its thickness fully complies with 250 density. Overall, I'll give this a 10/10 rating
High quality lace and little to no shedding,the hair is very soft and bouncy. The texture of the hair is beautiful. The transportation is very fast. Just in time for my birthday, it was so soft and odorless. Amazing hair!!!
This hair was soft and didn’t have a smell. The knots bleached perfect with one round. Did not get tangled and I have used it twice already. The lace was not thick and melted easy
*real review*I like this wig.It's too soft and the length is perfect.The hair quality is really good,thick and shiny.This natural color of hair has a good texture,and many people think it's my own hair.I have bleached all the knots and don't need to pull out my hair.This is my first time installing a lace front wig,the lace is perfect,and after melting,it perfectly matches my skin.I will definitely buy it again.I would recommend this seller to anyone!!!!!
I love how easy it was to install for my first time trying a wig. The hair is good quality. Very soft , I didn't have to do anything. I absolutely love it and will be purchasing again. Shipping was also quick ! Loveee
So soft with very minimal to zero shedding.The quality of the hair is perfect!!The wig is very thick, true to length! This wig is so nice the quality of the lace is good. It's true to its length and very easy to install very soft an nice curls it gives a Jerry curl vibes. Go get this wig girlies very nice.
Hair came fast. It smells great and is true to length. It’s soft and has a very pretty curl pattern. The lace is very HD and has small knots.