Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This wig is surprisingly easy to take care of. I got a long length, so I was expecting it to tangle like crazy, but it's actually not bad at all! I've been wearing this wig everywhere, and I'm getting so many compliments. If you're looking for a wig that's super high quality, affordable and easy to style, BUY THIS ONE!!!
There was no tangle in the unit, very good hair quality! Very ease to use the density was very good and the color was natural!
This is 10/10. True to length and it's worth the price. It smells really good and it's very fluffy.
Very soft. Hair smelled good upon opening. Curls snap into place so beautifully. Very thick. Minimal shedding. Everyone loves it‼️‼️So many compliments
I recently purchased this wig, and I couldn't be happier, The quality is outstanding – it's incredibly soft, natural-looking, and comfortable to wear. The color and style are exactly as described, and it fits perfectly. I've received so many compliments and feel so much more confident. Highly recommend this wig to anyone looking for a high-quality, stylish option.
No shedding!i love it!I am very satisfied with the quality and true to length wig.It can be seen from the pictures I took;it's really natural and shiny.I got no problems from this wig.
Quality of the hair seems really good, They are the perfect length for me. If you want natural, soft hair, purchase this one. I promise you will not be sorry. I may purchase a couple more. And the shipping was really fast.
What I have to say about this wig is that it exceeded my expectations very beautiful good quality thank you very much supplier.
This hair is amazing. Very beautiful, I ordered on Tuesday and received it on Friday. I'm in love.
This was actually some really good hair initially I was a little skeptical about purchasing but I am not disappointed. I love everything about this hair...
The hair was very soft and also held curls. Little to no shedding.
I really love this wig it smelt good fresh out the package it has nice lace and it's true to length also little to no shedding the knots was easy to bleach the hair is nice and soft also full I will be being from here again!!
I ordered my wig exactly one week ago on July 6th, 2024 and it came this morning; July 13th, 2024 at 9:43 am CST. This wig upon arrival is well packaged well in a cute little sealed shopping styled bag parcel. I’m the additional feedback section I will show the shedding and how the wig looks on my mannequin head. I am currently wearing another unit also from Ali Express right now so I won’t be able to try the unit on until some time next week. I will show more photos very soon once I bleach the knots, wash, condition, and style the wig. But from first impressions I will be back to this seller very soon. I ordered mine in 180% density, 20 inches and a 13X6 frontal. Ladies I do believe you should try and snag this one for sure.
For the price, I feel this is a good purchase. This is 100% human hair; the hair is of excellent quality and has not fallen out yet. highly recommended
The hair arrived quickly and on time. The hair color and length are spot on. The lace looks nice and isn't too thick. Waves are good. The density is good. Everything is going smooth.
There is no chemical smell which is a big plus. It looks really realistic and nice, and love that you can separate it in so many ways.