Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I really like this wig, especially the softness and curl of the wig!!! And the installation was much easier than I thought it would be. It barely sheds and the very thin Full HD lace melts into my skin. I received so many good reviews and it's worth mentioning that I only waited 4 days to get it.
This is one of the best wigs I have ever bought. It's absolutely true to length and very dense. The wig are easy to maintain and looks very nature and it is real human hair!! Recommended to order!
I highly recommend it to anyone looking for a high-quality wig that looks and feels amazing. It is 100% human hair, very dense!!!!! Curly hair is full, elastic, and odorless. The customer service was also very patient and helped me solve the problem. Thank you!!!
It is 100% human hair, very dense!!!!! Curly hair is full, elastic, and odorless. The customer service was also very patient and helped me solve the problem. This is my first time buying body wave hair of such good quality, it's very beautiful!
The hair doesn't really shed which is what I love the most about it. Beautiful wigs are super soft. This length is really long long long, and there is no phenomenon of funny smell. Communication with the seller was really nice, always kept me on top of the order situation, I fully trust this store.
Very very nice Swiss wig!! I just want to say it hasn't even been bleached yet and it's hairline transparent very natural. I really like this wig so soft and it has no bad smell it doesn't fall off or anything. Shipping was really fast less than a week. You can get a wig cap and a pair of lashes really cute lashes btw I'm wearing them in the picture.
This is a beautiful curly wig. The softness of it, it's very full, the price is right. The lace looks like it's plucked already. Very easy to manage and soft, I plan to install this hair. I will post pics after I install!!
Exactly as described! It's silky and bouncy, the curls are well constructed and very easy to maintain. It won't completely fall off and can be worn all day without odor. I am Soo obsessed with this wig!!
The curly pattern is very beautiful, without smell, fullness and tangle, which is amazing. My friend even said that the texture of the hair was the best he had ever seen. The hair and the seller are great! This is one of the best units Ive bought.
Great quality curly wig, true to length, soft and minimal shedding. The lace was a true 13x6 and the part was really deep which I love. I definitely recommend buying this wig, I'm trying a striaght one next!!
The hair quality is awesome so far. It looks very natural. I love love love the expandable elastic band that comes with it. I've been wearing this wig a few days, and so far it's remained curly and has shed very little. Love it!
The wig is nice and curls pretty, the lace was really good quality as well. It looks just like the picture. It was soft and full. I bought this amazing wig for my birthday, and arrived in less than 5 days.
The wig is perfect! It was true to length, and it was very long and silky the lace melted easy and it was in fact HD lace. No shedding truly one of the best wigs i've ever purchased.
Very soft, easy to pluck and install. Correct length, the length is also very suitable for me. Knots were easy to bleach and the baby hair is natural. As described, 100% recommended.
The thickness of the hair is very good. The curl pattern is very cute, it was the exact look I was going for! After I put it on, it felt like my own hair. My freiends all said that I looked so beautiful. Love it!!!
The lace melted so perfect and the hair was sooooo long! It's very soft and bouncy, it actually does match with the describe from what I'm seeing. I can't believe I got a wig like this as such a price. I love it!!!
It is very soft and the length is real. Lace is transparent and high definition. The hair took three days to arrive. The seller was very nice and kept me updated throughout the process. I would happily order from here again.
Amazing quality, wore it on my trip very good quality. Ture to length, super soft and my second time wearing this wig. the lace is thin, it melted perfectly with my skin tone. I am so happy it looks great on my head.I loveeeeeee it!!!!
Hair is just super! Very excellent quality hair, minimal to none shedding & ture to length. The lace is true hd and blends so well into my skin, I didn't have to pluck or bleach the knots. Can't wait to buy my next one!!
This is my second time buying this hair because I really do love it. Hair is super soft and doesn't shed at all. Small knots and plucked pretty well already. It's very easy to style as well. I recommend the hair!!