Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love this wig!!!! I’m glad I ordered it exceeded my expectations, The length is accurate density is thick and full . The lace was also easy to manipulate because of thin it is. For the price you are definitely getting a great value for your money am in love with this hair n I will purchase again, the lace is 100 percent perfect— the best lace I’ve had from aliexpress I can do any design I want. I will be back with an update once i install 🥰
Really good wig! Lots of parting space and it was true to length!
Hair is nice soft full and thick. This is my second time ordering this wig & i love it! Seller communication is great & it arrived very quickly.
The hair is amazing and soft the lace is transparent and it is very much true to length
Very nice wig , Seller has great communication as well
The wig is very full and soft . The lace blends perfectly with my skin! There is no small and not shedding when combed or brushed . The seller is great and has kept in contact and updated me the whole time . I will continue to order !
*REAL REVIEW* I was pleasantly surprised when I got the hair. The quality is amazing for the price. I got the 36” 200% density and it is full all the way to the ends. I initially thought my package was lost due to USPS tracking error and the seller was very eager to help. Just buy it! I promise you won’t be disappointed
I loved it got it for my birthday was cheap and longgg get it!!!!!
I ordered a glueless 5x5 32 inch . It’s soft , came quickly within 4 days !. It’s don’t shed ! And it’s 100% human . I recommend it 100 % I will be ordering again and it’s affordable!
This wig is amazing true to length it takes bleach perfectly, and the quality of the week it’s just chef kiss ❤️ I install it a 1 day now and I can tell you that you won’t regret it purchase this wig is very reasonable and affordable
both wigs i ordered were true to length 36” and 32” Density was amazing (200%) plucking was SUPER easy , i 100% recommend this company especially for back to school season;)!
Wig came very fast very good quality and true to length communication is awesome will purchase again
the seller was very communicative with me. the wig came 4 days earlier, found it sitting outside my door THATS how early it came yall.😂 it came with a wig cap and lashes! the wig is very full from the HD PERFECT LACE all the way down to the bottom. Buy this wig boo, you won’t regret it. Cuz i definitely didn’t. I ordered this wig for my First day of school. Im a senior lol. BUT YES BUY ITTTTT.
This wig is bomb ! I haven’t installed it but coming out the package I love everything about it . The hair is so soft , the lace is transparent , it also comes with lashes and a wig cap , & shipping was amazing , i received my order within 3 days! i will be purchasing and will be showing the results of the install once i install it !
Great beautiful long wig true to length and no smell
*REAL REVIEW* This wig is the best black wig i brought so far. Hair was true to length, LOTS of parting space, knots were small, and lace melted amazingly! Definitely buying a longer length next time!
this wig shipped very fast . it has a full lace and it so soft and true to length get this wig!! 10/10 lace was also very good i love it .