Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The hair is amazing, has a natural shine and minimal shedding. It also holds curls very well. It's very beautiful and full. The seller's service attitude is very good, and the logistics is also fast.
The quality of the hair is perfect! The wig is very thick,true to length! Lace is also great. Very thin high-definition lace. The transportation speed is very fast. I got my wig after about 5 days.
This hair did not disappoint! The hair was super soft and thick. It was also true to length. The wig also didnt have a smell which hate. The seller communicated well, and reassured me. Did not get tangled and I have used it twice already.
I was pleasantly surprised with the quality of this wig, the lace is HD. And it had a nice texture. I can not see the tracks of the wig at all. The thickness of the wig is perfect. I like the lace so much and it fits me well!
It looks very realistic and feels good in my hand. Beautiful hair, super sliky & no shedding. The thickness and density of wig are great too. I can't wait to wear!
The wig is really perfect,feeling like natural hair.I have been wearing it for a few days and it's also great.The hair is full,and the seller communicated well.I will definitely buy it again!
I am very satisfied with my hair.Very affordable!!100% human hair,very silky and easy to comb.The quality of this hair is really good,just right,and the length is moderate.It's so beautiful!
Love the hair!The length is true to size,very thick no smell.The hairline is preplucked.And very easy to put on and take off.It is still silky smooth after washing.Overall it's a nice hair and it's affordable.
It has a very nice curl. The density is great and I love it. It's super silky after washing it and it doesn't shed as much. The length is perfect, very full. The seller shipped it the next day, which is very fast!
Came faster than I thought! I love this hair very affordable and super thick! The hair is exactly what I wanted, very nice feel, no shedding & no smell. Fast shipping, and great customer service!
This is the second time I've purchased this hair and it never disappoints. The quality is wonderful and it's true to length. I've installed the wig multiple times and it's never lost its thickness, shine, or softness. I absolutely love this hair!!
I love this hair so much, the lace is very good. My hair is very thick, without shedding, it's very natural, and there's no odor at all. It looks very natural, recommend it! I must say this is one of my favorite aliexpress vendors.
Look at my hair, I really like this curvature is exactly what I want,my friends say that my whole person is very cute. My favorite Is baby hair, really super natural. I am super satisfied with this wig, I will buy again!
Look at my hair, I really like!! The knots were small and easy to bleach and the lace melted so perfectly with my skin. The hair is perfect for me. And the density is nice. I would definitely purchase again
I really lovvvveeee this wig!!!! It's super soft and full. I've gotten so many compliments within two days of installing it!! I didn't really speak with the vendor but they are very efficient when it comes to shipping. It took only about 3-4 days to come.
I have already installed it, I am very excited. Very shiny, very natural to wear, just like your own hair. It is easy to wear, very fluffy, very suitable for me. I will repurchase it again next time!!
This is my second time ordering from this seller, it's really great. It is soft and full, and I didn't notice any odor. It also looks very natural, and the lace is very thin. Get this BOB wig girls!!!
Soft and easy to customise. I bleached the knots and plucked it some more and it came out great. The lace melts & the curvature of the beautiful! Amazing value for money and seller communication was on point. I definitely will purchase from this company again.