Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It is 100% human hair, very dense. Curly hair is soft, elastic, and odorless. You can see my picture, my hair is very long and the quality is really good. This is my first time buying curly hair of such good quality, it's very beautiful! I believe I will receive a lot of praise for this. I think I will continue shopping here.
I decided to get this week for my birthday, and I was nervous, but when I got here, I was so happy. There was no weird smell, the length was true, and it was thick and full. The hair is really soft. There isnt any shedding so definitely a good buy. I definitely recommend.
I am satisfied with the purchase. This hair is soft and elastic; and I didn't notice any tangles. I like this curly wig; you can make baby hair because it has a natural hairline!! So far; I like its quality. Buy Now!!!!
Love this look, it's a beautiful look! This artist knows her craft! This makes me happy! The styling is great. The hair feels great to the touch too!
It looks very beautiful after installation. My hair is very soft, and the lace feels great, perfectly blending with my scalp. The length fits perfectly, and everyone asks me where the wig comes from. It's cheap and of good quality, so I gave it a 10/10 rating, which is fantastic!
I must say I was very glad to see my wig before my birthday. Shipment was fast. Got it way before I thought. The wig I received is more like a 30/27 color. It’s mostly on the gold side. I order a 250 density 32in 13x6 and it’s full but not 250 full I’ll say more like 200 maybe 250 when it brushed out but it’s real true to length. I love how long the wig is. I’m very satisfied with the wig. Will be ordering from this vendor again. This not a fake review. I really love the wig!
10/10. It looks super natural when worn; soft and thick; just like my own hair. The knots are small and easily bleached. The hair is so soft; this is by far the best wig I have purchased online and I would not hesitate to buy from this supplier again.
After communicating with the supplier; I finally bought the 28-inch one. This wig is amazing; the best wig I have ever purchased.This wig is literally very soft and sheds very little. Very full and accurate length. Washes well and has no odor. It bounces back immediately after drying! !
Good wig; little to no shedding when install and it's not thin it has pretty good density. I bleached the knotted and it took pretty good.I get a lot of compliments on it because it feels like my own hair Buy this wig u won't be disappointed
I must say; it exceeded all my expectations! As someone fairly new to wigs; I wanted something easy to handle; and this wig delivered in every way possible. It arrived in no time; which was a great relief since I was eager to try it out.
This wig is nothing less than prefect ! Amazing quality; hair is so so soft true to length; fast shipping and good customer service; no shedding and no foul smell on the hair.This wig is a 10/10.This is your sign to get it.Don't walk away and miss this wig!!I like it very much.....
Wow; the hair is so gorgeous. I have no words ; delivery was so fast.The seller communicates so well and gives regular updates. Tracking was available which it even better. Im so happy about my purchase and will definitely order more from the store.
Nice hair.I'm soooooo in love with this wig.The overall wig is amazing!It's real human hair,and it's SO soft.I really like how it looks on me.
great wig, minimal shedding, big head friendly enough for me and very easy to install. WOULD RECOMMEND!