Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I was initially skeptical at first because I never ordered any hair on this site. But when I collected it I was pleasantly surprised. 😊 I'm so in love with this hair... Soft but sheds a little. It's my new fav. I wear it glueless because of the adjustable straps it's perfect for someone like me who doesn't like glue on her hair line... many compliments already and it's my first time wearing it.
Very fast shipping and quick communication from the seller, this wig is fluffy and feels soft, and the length is just right, I like this wig, in fact, I still wear it now. I took some time to wear it to evaluate because I wanted to make sure I could be honest with it, and as the first wig I bought, I was completely satisfied. The length is right and it is not easy to tangle. I will buy from here again. The service is very good!
I like this short hair!! The quality of the hair is very good, the hair has no odor, the delivery is very fast, no knots. The service was very good, they made sure my wig arrived on time and there was nothing wrong with the wig. I would definitely buy wigs from this company again.
I love the hair and everything about the seller. Customer service is first class and shipping and delivery are fast. Hair is soft, 100% natural hair. It's easy to maintain. I will definitely come back soon to buy this seller's hair and recommend it to my friends.
This hair came so quickly, it is one of the best curly hair vendors I have bought from. I am in love. Girlsssss you will not be played. This hair is it!!! I got so many compliments and been told I've looked so pretty with this hair. The hair did not come with a smell, the lace blended very well, hair was so thick and full and so pretty. you will not be disappointed. I will definitely be shopping for them again. 100 stars all the way!
I received the goods very fast. I like this hair. The lace is transparent and very suitable for my skin tone. This wig is very soft and won't have any strange odors, and it's also very suitable for my head! I have been playing with my hair, but curly hair has indeed been maintained for a long time! A very beautiful wig will be purchased again. The seller is too considerate.
The hair is beautiful and soft. It's what you see in the pictures. and I think it is the right choice. It made me confident and pretty. Communication with the vendor is great. There was no shedding no smell and the hair didn't tangle. I recommend this store I love the hair, and great quality, thanks, seller!
This hair is amazing. I have had a thorough inspection of the product after receiving it and I am very satisfied with every aspect!! I love this wig so much. The hair is very curly, the quality is very good! My hair didn't fall out, which made me very happy! I highly recommend this store and I will definitely order from this store again.
Look at this hair; beautiful; the curvature of the hair is very cute; and the density is very full; I am very satisfied! And the length is real; you can trust the buyer absolutely; the hair is easy to wear; I asked my sister to take a picture of me; as you can see in the picture; the hair is really shiny; I got a compliment from my sister; she also asked me for the order link; haha; I am so happy!8194998478196052
Honestly, one of the best wig units I have purchased in a long time. And it came jet black shipping took about 4 days with great communication from the seller. The lace was thin and was easy to bleach for that perfect melt. the hair is very much true to length. Straightening this unit was so easy no sign of my hair!! with minimal shedding, this unit was definitely worth it. I thought I was going to be duped however, I am so glad I made this purchase! UEENLY HAIR, you have yourself a new, loyal, customer!!
I love this bob. Its soo beautiful, perfect as described. I installed it and no shedding, the quality is AMAZING. The lace front is very thin and transparent, which makes it blend seamlessly with my skin. It looks so natural that even my close friends couldn't tell it was a wig. I cant wait to purchase another unit.
O be honest, this is the best hair I have ever done, it's very beautiful. The wig is shiny, elastic and the right length. It's easy to wear and looks natural. I recommend this wig to everyone!! I will definitely buy it again. You won't be disappointed. ❤❤5⭐'s! Fantastic!!
As always the wig is of optimum quality.This is a very good quality wig.The hair is soft and thick,very smooth texture.Little to no shedding,no tangles.Highly recommend if you're looking for a chic, effortless look!!!!
"I highly recommend this wig. You will find it very worthwhile! The cap fits all head shapes, it's floppy and breathable. Hair is beautiful. It was pre plucked very well so I only bleached the knots. The lace came pre plucked and blended perfectly to my skin. Will be buying this hair again in the near future. "