Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
OMGGGG!!! My hair is very smooth and the wig fits well. Lace is perfect and easily melts. I also cut some baby hair, they look very magnificent. The wig was delivered in 5 days! Excellent service and delivery!
You won't regret it! It is so soft, dense and has a cute curl pattern. Also the lace absolutely well melts, and I wore it for ages and it was very comfortable.10/10 definitely recommend!!!
Wow!!!! The hair received is exactly as in the picture, very soft! This is my first time ordering and I am very happy with the wig. The wig is thick and has tight, bouncy curls. The seller was very cooperative and will definitely buy again in the future!!!
The color was as expected and it fits pretty well. The hair is very soft, the length is accurate, the thickness is full. Also no knots, no smell, wearing this wig looks like own hair.So I would recommend this to anyone!
I'm so glad i ordered this hair!!! The shipping was really fast and the seller was really nice kept in contact with me the whole time. The hair is really beautiful n soft no tangle, no smell. Will order again!!!!!
The color is perfect! hair is so silky and soft. lace is so soft and thin, knots are very small, the hairline was plucked nicely. Can't wait to instal, definitely buy its worth it!
The color is so pretty, it literally sparkles! This wig is so soft and has no odor! The lace is sheer and the color is very similar to my skin tone, the wig looks just like my own long hair when I wear it! The seller's service is wonderful and I would definitely buy this wig again!
Oh my goodness, this color is really amazing,very soft and shiny,it's thick,the quality of hair and the lace is really good. Very easy to work with,it holds wave well. Besides,I received my wig before need date which was great.
It looks so good. You will find it very worthwhile! The hair is thick and feel soft. It also looks very shiny, and the hairline is really natural. The curvature is the same as the picture, it looks very natural. I love the color!!!!
You won't be disappointed! It seems really nice so far and I have installed it. Love the adjustable cap, lace was real thin. This red color is very suitable for my skin tone. So soft, full and pretty. Does not tangle or shed!!!
I strongly recommend, hair is so beautiful and soft. The color is pretty, and the lace is also great. After installation, there is very little shedding!! The quality is very good, it looks great on my hair. Highly recommend!!!
Hair has perfect density and beautiful shine! The pre-plucked baby hair makes it look natural. Also shipped fast only took like 5 days. I am satisfied with all aspects of this product, I'll buy it again!!
My stylist loved the hair & everyone else did also! I would recommend this to anyone who's looking for a cute curly wig that's effortless to work with and barely sheds. Very soft an full! I would definitely buy from them again because shipping came very fast.
I wear it every day now. It is soft and won't tangle. It's long and thick. This hair is very beautiful, lightweight, and has a beautiful body wave curve. As described, it appears to be pre pulled very well. I really like this store and will continue shopping!!