1. We are factory supplier, and we are online for 24 hours. So if you have any question about style, size, color, shipping, etc, please free to let us know, we’ll reply you at the first time.
2.When you receive the suit, if there is any problem with the suit, please contact the seller. We will solve this problem for you.
Custom Made Full Follow Information after you paid :
Please invite your national professional tailor to your measurements…
Your size is important.
Note: This is the information you need to provide.
Size Unit: Centimeter or inch
Item Color =____(picture or custom color, custom color refer to our color swatches)
1.Neckline =___CM or inches 2.Shoulder Width =____CM or inches 3.Arm Length = ____CM or inches
4.Armhole= ____CM or inches 5.Cuff = ____CM or inches 6.Chest =____CM or inches
7.Belly=____CM or inches 8.Waist =_____CM or inches 9.Hips= _____CM or inches
10.Clothes Length =______ 11.Pants Length= _____ CM or inches 12.Thigh=_______CM or inches
13.Height=_______CM or inches (from the top of head to floor with bare feet)
14.Weight=_____Pounds or Kilograms
15.Special Requirements____
Shipping Methods:
Items will be send by TNT, UPS, FedEx, DHL, EMS, China Post etc.
Shipping time: 4-7 days by TNT, UPS, FedEx, DHL etc.
This is an international shipment. Item will be couriered from China to your address.
We may fold the gown inside out to protect the beading or lace. We will put the gown in a courier bag. Steam press is recommended after international transportation. Before shipment we will do a careful examination, tried to be no problems. But if the buyer get the goods found problems, please contact with us, we will help you properly addressed.
About Customs Fee:
To be honest, in most time, the buyer don’t need to pay customs fee. But sometimes customs tax are charged. Usually the seller don’t accountable any customs fee, please check out the customs policy in your own place.
If you have to pay the customs fees, it is your duty to your own country, the buyer should understand this situation. Sincerely thank you for your understanding.
Return And Return Policy :
Please confirm your order (right size, color, style) carefully before you decide to place the order. All the orders are arranged according to your order confirmation. As always, if there is a problem or if the item is unsatisfactory, please do contact us first for a quick and satisfactory solution, such as refund or exchange another new item for you. Please kindly contact us for the return at first within 48 hours after receiving the item.
The returned item must be in perfect condition, as it was sent to you, has not been altered and has not been worn. If there is any dust, dirty spots, change and so on, we shall not offer refund. We offer FREE REPAIR on your dress! But the postage to send it back and re-shipping cost to you will be both on your account. It is required that the item or dresses should be returned to us within14 days after the return request is accepted.
1. Q: How can I get discount?
A: Please favorite our store, and you can get our store coupons.
2. Q: Can I customize the size?
A: Yes, the size can be customized according to your own measurements. For more details, please contact us, thanks!
3. Q: Can I send you some photos to customize dresses?A: We do customized dresses according to pictures and your requirements. If our current listings are not appealing to you, please send us the photos you have always dreamed of.
4. Q: Can you send some real pictures?A: Dear, all of our dresses are customized. If we prepare any other pictures, we will show in the details. We can also send you some dress pictures made by our factory for your reference. Please contact us if necessary.
5. Q: Can I make alteration on original design ?
A: Free charge for small alternation, such as add sleeves etc. But all requirements need to be raised before production started.
6. Q: How similar can you make the dresses?A: All the dresses we made are 95% ~ 99% similar to the original picture because of the different fabric and lace pattern. If you want 100% exactly same, please forgive. There are no two identical leaves in the world. Thank you for your understanding.
7. Q: How much time I can receive it?
A: Usually we need 15 work days to make dress, and delivery time depends on countries. You can contact us for more details.
4 GREAT REASONS TO BUY FROM US:
- Over 37,000 happy customers across the US
- Real people on our support team ready to help
- The finest materials and stunning design — all our products are developed with an obsessive dedication to quality, durability, and functionality
- We use the most secure online ordering systems on the market, and are constantly improving our software to make sure we offer the highest possible security
BUY WITH CONFIDENCE
Our mission is to make your shopping experience as safe and enjoyable as possible. Have questions? Feel free to contact our award-winning customer care team for advice on everything from product specifications to order tracking.
- Money back guarantee: Something not quite right? If you’re not totally satisfied with your purchase, you can return it within 15 days for a full refund
- Risk-Free Purchase: We utilize industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of all the sensitive information, so you can be sure your details are completely safe with us
- Trustworthy payment method: We partner with the most popular online payment solutions that guarantee enhanced security and fast transaction processing
