Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The quality of the hair is perfect! The wig is very thick, true to length! Lace is also good, very thin high-definition. The transportation speed is very fast. I got my wig after about 4 days.
This wig quality is so great! Exactly as described and perfect for me. It is not very thin as some wigs can be. Hair is very full and true to length. Lace has ample parting space as well. Go get the wig!!
I received the order on time. This hair is really good. With accurate length,full thickness, no tangled, no smell, very transparent lace. I experienced very minimal shedding. I would definitely buy this again.
This hair is gorgeous!I love it! I been wearing it for about a couple weeks now it doesn't shed much and still very silky. The seller is super attentive and informed me of the tracking all the time!
Came faster than I thought! The hair is full and very manageable and did not come with a smell. The length and everything else are in line with the description. I am in love with this hair!
For my first time buying a wig this was really good!The hair quality,and length was exactly how it's presented in the model picture.Not only did the wig last a long time,it held curls well and all.Wearing this wig is like own hair.I am very satisfied!
I really like this hair!! The quality of the hair is very good, the density is the same as the description of the product, very full, the merchant is very honest. My hair in the fourth day received, the transportation time is really very fast.
The hair is amazing!!! It's so soft, true to length and the lace melted really well. The communication with the seller was amazing, very fast replies and really helpful. I am definitely getting this wig again!!!
The wig is extremely gorgeous, I can't wait to show it to my friends. I think this is definitely the perfect length for me. It is so soft ,better than the wigs I bought before, and the price is cheaper.
This is my 2nd time ordering from this store. I love the quality of their hair! Received it within 4 days. This waves are so beautiful, I've tried it on and it works great wet or dry. Hair is of appropriate length and soft. Highly recommend!!!
The sellers communicated very well and the goods arrived within three days. Nice hair, soft and smooth. Hardly comes off. I have washed and reused, this hair is still beautiful. Very good product quality!!
100% real human hair!!! This wig is so natural, soft and no tangle. Nice wave patterns and soft texture, holds the wave pattern very well. I received many compliments. Thanks!
I receive it in 3 days. The wig is super soft and the length is real. Full from start to finish without tangling. It comes pre plucked as well. So excited to install this wig, this wave hair is my favorite currently.
This hair was actually better than I expected!! When the hair arrived it was super beautiful and had no smell. It's of good quality very soft and shiny, I comb through it with ease. Everything is perfect!
This wig makes me look very beautiful. The lace is really sheer and fits my complexion perfectly. Baby hair look so natural. I like that it's pre plucked with tiny knots. This hair makes me happy all day!!!
I've had this installed for about one weeks now. Minimal shedding, true to length, lace gave scalp. You can style the wig any way and it's tangle free. Everything is so perfect, worth it!!
The best wig I have ever received. This wig is so beautiful and full for such a reasonable price. The hair is really silky and not very much shedding. It was really easy for my hairdresser to work with. I got a lot of compliments. This wig it's perfect!
2nd time installing this wig! The wig fits me well. The hair is super silky,doesn't tangle & it holds a curl really well. Lace can be completely bleached. If you're looking for a great wig, you deserve it. Very affordable!!!