Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Love the hair lace is amazing and it’s good quality!💜
this wig was very nice and true to length. i would definitely buy again!! it came so fast as well, less than a week!
I loved my wig so much it’s long and so thick I didn’t put it on yet but it came super fast
Hair is amazing texture is soft I wanted curls and it came out great
Love the wig came out beautiful no big knots on the lace or anything and it’s longer than a 26 inch y’all should go shop from ms toxic love my friend 🥰🥰
When I say this wig is AMAZING I MEAN JUST THAT I LOVE IT 🥰
This is my 2nd time ordering from this company and I lovee their hair and it’s super affordable and the lace is good. True to length and thick
I absolutely love this hair it is very soft and the lace is good you should hurry and get this wig !
This hair is very soft & true to length , the lace is very thin and easy to work with as well
This wig was very good and nice! I love it so much! It has a nice density and it’s definitely full. It barely sheds, and it’s pre plucked😍. I ordered the 36 inch, 13x4, 200 density. Dont hesitate, BUY IT!
When I say I got my wig in 4 days ! Fastest shipping I’ve ever gotten. The wig has a lil smell but it doesn’t affect the wig. The hair is pretty, and true to length. The lace is big which is a plus for me. I will update this post once I install it.
I love everything about this wig .. the communication is great !! Also it’s very soft , don’t shed , & has a good lace. This is my 3rd time ordering this wig 🥲
This is my second time purchasing this week very good quality and length for the price blends very good as long as you have the right Stylist!! Would definitely recommend. I also bleached it my second time reinstalling it and it came out very good. It was still soft after the bleach. Recommend this wig 100.% pictures don’t lie honey shop!!! And shipping was fast both purchases came within 3 to 4 business days. Seller communicated very well love it.
Lots of parting space and nice lace. Seller is really nice!
This wig is very soft and full and true to length I ordered a 30 inch 13x6 it came prepluck everything . Never had to do much to this wig 🥰❤️ the seller was awesome with communication best vendor ever 😝😝
Honest review, so I ordered less than a week ago! Haven’t worn the wig yet but upon opening the package I was shocked! Of course I read the reviews and that’s what sold me but I wasn’t not expecting this, the quality lace, and length overall is amazing! I can’t wait to wear it also came with a cap and lashes! 10/10 will def be ordering again
This hair is really nice and soft. I love that it is true to length and little to no knots !
This wig is amazing! Great price and quality! And it came super fast, ordered it 4 days before my trip and got it the day before I left! I got 13x4 an it was 34inches! Thank you to this company!