Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Straight bob hair quality is everything!!! This hair is really great, and the texture is also great and smooth. And the hair is plump, the lace was already plucked great. I love how the hair feels and looks. Good wig!
The quality is actually amazing & the lace melted to so good, true to length! The hairline is natural looking, with premade baby hairs for extra style. After installation, I got a lot of praise!!
I would like to say that the shipping is fast, it is 4 days!! Hair is super thick and cute. The perfect length and volume ensure that the wig looks natural on me. The bob wig hat is very suitable for me and very comfortable. I like this high-quality product!
I have installed, the feeling is very great!! My hairdresser said the lace is easy to work with as well. Really soft and shiny. The texture is exactly what I wanted, the hair is full and gorgeous. Thank you guys so much, I will be back.
The best wig I have worn so far!! The hair feels good. So soft, no shedding and very good quality. The wig fits my head easily and the adjustable shoulder strap makes it perfect for use. I got so much compliment wearing it.
I has been installed for many days. The hair has always been in good condition. Look at this hair that looks shiny. It has no odor, and the hair looks very thick and long enough. I got a lot of compliments from people, which made me happy!!!
straight out the package this wig felt amazingly soft and there was no shedding. the wig is not stiff it's very soft and true to length. the knots are are pretty small! 10/10 recommend
This Wig came on time and very fast. Not loving how it was packaged as it came with only wig cans nothing to brace the hair for it to keep the shape. But the wig is impressive, The lace melted really good. I like how soft the hair is and little to no shedding at all. I will be buying me another one soon. Great price for my budget. Wig had no smell I am surely going to recommend it to my customers.
I LOVE this wig, this one you do. I can't believe what I paid for it. Its very soft and non irritating. It has good volume, no shedding and has a very elegant, classy look. I love everything about it, so much so I'm going to order two more just as back ups. Highly recommend!!!
This 10 inch big wig was fast shipped and affordable it's very easy to install also easy to bleach , minimum to shedding some people said the hair does not curl and that is not true Very easy to do so but also keep in mind that's the from of the wig may need some tracks added to it and also it's human hair
This wig is definitely a 5star wig!!! It's very beautiful and full.It is also very soft and overall has a great quality.I absolutely love this wig.It is also very true to length.I ordered the 12 inch and it was just as I expected.This wig is definitely worth the cost which is very affordable and I would recommend it to anyone🥰
This bob wig is the best !!! Easy to work with also fast shipping shop !
The quality of this wig is amazing. It has a beautiful color and won't tangle. It's worth it, with accurate length and almost no shedding. It's also very soft, and the hair is fantastic. This is a must-have for hot weather.
This wig is a fantastic choice for anyone looking for a high-quality, versatile hairpiece. It features beautifully plucked, HD lace that blends seamlessly with your natural hairline, providing a realistic look. The lace is incredibly easy to work with and takes color well, allowing for endless customization options. Additionally, the wig is comfortable to wear and maintains its style with minimal upkeep. Overall, it's an excellent investment for both everyday wear and special occasions.
I've gotten soooo many compliments on this wig. Oh your hair is so pretty and I tell them it's a wig and everyone has been shocked. And it fitted like a glove, no harsh smell, not thin!
I finally received my long-awaited wig and can't wait to install it. I bought 10 inches and it feels just right. The wig is very smooth, and the lace is high-definition and extremely thin, blending into my skin. It also won't tangle, only a few drops off. The express delivery will arrive in just three days, and we will definitely repurchase it next time.
I absolutely love this wig! It's incredibly affordable, yet the quality is fantastic. The hair feels soft and natural, and it's easy to style. I was amazed at how good it looks considering the price. Definitely a great buy for anyone looking for a budget-friendly option without compromising on quality!
Package arrived a whole day early which was pleasant. When I received my wig it was very soft. Thank you for great fast service. Wig is very full and soft, the knots are literally almost invisible on the lace front. Won't get tangled.