Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The density of the hair is really thick and full. The lace fit really great and was great quality. No color came out while washing. very easy to put on and blended well into my skin the knots wasn't as dark so I didn't have to bleach it, but this was one of the best hair that I've gotten.
The wig is so great! The hair is soft and silky. The texture is everything, it was super easy to style as well and manage. The lace melts into my skin perfectly. Very beautiful wig, you'll get so many compliments like myself.
Good hair, no odor, silky and soft. Lace is easy to melt and fits my skin well. My hair won't fall off or tangle. It is difficult to find high-quality straight hair, as its length and size are realistic, easy to install, and easy to maintain. Very suitable for beginners to wear and will purchase again!
That's amazing!!! I like their hair, they are really soft and silky. From the photos I took, it can be seen that there is delicate and beautiful lace on the hair. I can't even tell. It's really natural and shiny. I will crazily repurchase the hair of this company.
The hair is soft, odorless, and the lace melts very well. The knot is very small, not even bleached! The length is ture, and I haven't encountered any issues with this wig. 10/10!!!!!
10/10 Definitely Recommend !I've had my hair done since the 17rd of June, My Lace Is invisible STILL ,My Hair is Full STILL ,my Hair Is Super soft and silky STILL let,s Clock it . Best hair I've had so far.
The first time I ordered goods in this store,the hair was beautiful,black and shiny,and it must be 100% real human hair,which felt very good quality.In addition, the service attitude of the merchant was also very considerate,before the delivery of the goods,they carefully checked the order information with me,and after the delivery of the goods,they would help me track the logistics status of the goods in real time,thank you very much!I would definitely buy it again!
This wig is everything! It came bleached; and preplucked. All you have to do is throw it on.The hair is really silky; it doesnt shed; and it can take heat really well!I love it!
This is an excellent wig, very beautiful and looks quite full and what is the quality of the hair, the product meets all the characteristics described at the time of purchase and is super easy to apply.
This is one of the best wigs i've ordered over here. It barely shed, hold straight, and it's also true to length.The hair is also very very soft. 10/10 i recommend. I'll buy this wig again!
This wig was so cute and soft. it was also true to size , it was long to ,I ordered wig this 3 times in different inches and it was still long I definitely will be ordering another.
Really good quality hair especially for the price.It arrived on time and keep straight very well. Very beginner friendly.It came fast asl and it's some very good quality!!!
Get this hair‼️ the order came on time and the hair was super soft.The lace is very thin, meaning it's easy to lay and give it the 'melt effect.Love it!
This wig was amazing overall! Lace Melts perfectly!!! The hair is very soft silky it doesn't smell.the wig look exactly like pictures. Hair is very soft and full,it's true to length. It does not tangle,it's perfect! Fast delivery.Seller communication is ALWAYS Perfect & timely. I would totally recommend this seller to everyone!!!
Good quality, consistent length, looks very natural. The hair quality is really good,thick and shiny. I opened the package and didn't find any odor. Super natural, can withstand high temperatures, and is not easily damaged. Highly recommended!
I had good communication with the seller, and the hair was delivered in about 4 days. The hair has a moderate length, softness, density, and beautiful lace. 100% recommended!
FAST SHIPPING...The hair was very soft.I ordered a straight wig. It took heat so well the lace was very thin and easy to work with I will definitely order again!10/10.Recomended it.