Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very soft, easy install….i love everything about this wig. Customer communication 10/10.
I recently purchased this wig, and I couldn't be happier with my choice. The quality is outstanding; the hair feels incredibly soft and natural. The color matches perfectly with the description, and the fit is comfortable and secure. I've received so many compliments and it has boosted my confidence immensely. Highly recommend this wig to anyone looking for a high-quality, natural-looking option!
Full lace you can do whatever hairstyle you can think of and when it’s wet it’s true length and it came fast 10/10😍🥰
it was cute love the color barely sheeds
I rate this hair 10/10!!! The shipping was fast, hair took 4 days to arrive. The color loos beautiful, and the cap is light and fits good
I loved this wig great lace and great color!
This was a great wig very soft fast shipping and true to length
I would definitely purchase from this vendor again. Good quality hair and true to length and body. It does shed a little not too much. And the lace and color is tea. 10/10 would recommend!💯 and delivery was quick!
Good communication with the seller. It came within 5 days but it don’t look like a 34 inch more like 28 but its fine other than that very soft no smell will be ordering again
Shipping was very fast, seller communicated throughout the entire process after purchase. The color is perfect, can’t wait to wear it!!
This wig is amazing I haven’t experienced much shed at all and I’ve washed it and bleached the knots. The lace is definitely HD as well and the color on it is very consistent not spots where the hair was left undyed .its also super soft and full I can’t wait to install it !
I love this wig so much, no bad scent, neat packaging and wig. This my first time buying a wig on here and I’m impressed.
Hair is nice and soft, no smell. Will be purchasing from them again. Seller had great communication and fast shipping !
The sellers communication was great in condensation for my missing wig
It’s full and very soft. The color is a bit darker in person but the light makes it look bright. There was great communication and it came very quickly. It has a lottt of space on the frontal for any style on the side and middle.
it’s true to length, I purchased a 32in and it’s tea ! definitely recommend and also the seller has great communication. Will come back once it’s installed.
I love the color it is same as photos and the lace omg the lace is thin and seem easy to melt I am excited to install plus shipping was super quick
Omg best color deep wave wig EVERRR !! I will post pictures when i get my hair done on the 17th 💕 , RUN LADIESSS
I received the package 3 days after payment, and the quality of the hair was very good. I was shocked. When I opened the package, there was no odor in the hair, and the size of the hair was also correct. The buyer has been helping me update the shipping information of the package. This is the best hair I have purchased, and I recommend this hair