Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love that the wig flows and has body. Nobody can stop me from swinging my hair.Don’t miss your chance on a very great wig for a low price don’t walk run to the add to cart button. You will not be disappointed at purchasing this wig. I promise you will get compliments as soon as you put it on.
I received this item very quick, I pay the price difference to changed the length .Seller is friendly and good communication and the hair is very soft wish No complain. Hair is true to length. I recommend at 1000%
Finally, I tried my wig on and it looks exactly like the one on display. The hair is amazingly silk and soft and beautiful. So today I recommend KissLove. You will never go wrong. It's the perfect length!
Trust me the hair is great! Comes with lashes and a wig cap. The wig is accurate like the description and pictures. It's very thick and full and the curls are beautiful! The hair is also very soft and has no odor. It was delivered very fast, like 4-5 days. I've gotten so many compliments on the hair and many people asking for a link. Loving it !!
This wig is very beautiful. So soft and beautiful, looks just like the pictures. This hair is definitely human hair and the wig is gorgeous. Definitely ordering from here again and telling all my friends!
The hair was so amazing!! No shedding I LOVE this hair I will definitely order from here again!! Y'all should buy from here, and their customer service is AMAZING! So spend your coins here sis they will not disappoint!
Absolutely love this wig! Definitely worth the money. Very soft! Really a great wig! If you’re thinking about purchasing BUY IT! Will be purchasing again!!!
Baby this was so worth the buy! Super soft and worth every penny! And it came super fast. I'm glad i bought it and I really love it here everything came the exact way it was described
This is my second time purchasing a wig from this company and I’m still in love with it .The wig is very soft and full .The hair also holds a curl well .This is a 28 inch wig 13x6
I love this wig, it's very soft, doesn't tangle, and has the right length. Lace is very nice. The seller is very patient and keeps in touch with me. I am very satisfied with my purchase, I promise to continue buying hair from this store!!
I purchased this wig very affordable and cute. I would recommend this wig to anyone. Almost no shedding, long length, great lace, lots of room, lots of room for parting. This wig is a must have for me and I would fully recommend it to everyone.
I was pleasantly surprised to receive it. It is very soft and carefully selected. Length is real. Lace suits my skin very well. Fullness is everything. It's very, very soft and doesn't come off. The seller is also very good at communication and has recommended it to my sisters.
So silky and beautiful.Very beautiful hair. After opening the package, there is no peculiar smell, easy to clean, no shedding, no tangles. After washing, it is still silky smooth, in very good condition, and the hair is cute and plump. In general, I like this hair very much and have no complaints. I love hair and will definitely order this again!
Honestly this wig is the truuuutttthhhh. Every time I wear it I got an attitude bc that’s just how I feel once I put it on. So pretty n affordable. I have a wide head and it fits snug - that’s how I like it bc it doesn’t slide. kinda wanted to gate keep it at first so the price doesn’t hike up but Nawh I need the world to knooooowwwwwww this wig is.
I really like a lot of things about this wig,It is so bomb.the wig is thick and full,No bad smell,waves are perfect,the lace is thin,super soft ! The seller also kept in contact with me until my package was delivered! Love them
Wigs are Bomb, Fast shipping and it's so soft & amazing, very good quality , doesn't tangle and it's full.It looks so natural the texture is perfect ! 10/10!! Will definitely buy from this seller again. I definitely recommend it!!!!!!
I love this wig. 13x6 HD 26 inches. The new cloud cap is soo makes it easier to install and I don’t have to worry about the wig being too big on my head. It fits comfortably. The shipping took about 2 weeks but the wait was definitely worth it. I will continue to buy from KISS. So far they have the best wigs on here
I bought the wig for my birthday, and it’s was full, true to length, had no shedding, and i also dyed it and it took the color well