Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I really like this wig. The hair is very soft. The wig must have been taken off beforehand. Its length is absolutely correct. There is no odor, it will arrive soon. The price is very high; You won't regret buying it. I will definitely make another purchase.
The wig was a beautiful. It was full, the lace blended perfectly and the hair was bouncy. It shipped fast too. I was satisfied with my purchase. I had a another hair which was really good that pushed me to buy the curly hair from them. Really recommend for great wigs.
Shipping was really fast, I love this wig so much!!! It's so soft and lovely! I shook it and it's very elastic, love its color! Attention to detail is great, the lace is thin, no complaints about this wig, just my bad photography skills making it look blurry lol
The length is accurate. Very affordable wig! Super soft,doesn't shed much, perfect lace for beginners. I like the color too
this is my third time buying this, in different lengths. the hair is 100% human hair and the lengths have been accurate. communication with the seller is on point, as they constantly update you. I definitely recommend the seller
Your hair is amazing!!! If you're arguing about ordering it, you definitely need it, and it's also providing what it should offer. The lace is great, the hair is super soft, the length is accurate, and the shipping speed is extremely fast. I like this hair, I will buy it again!!
I really recommend this hair, the hair is thick and the lace bleaches very well, No smell and is as described. I have no issues with this hair 10/10. I was pleasantly surprised to receive it. Beginner Friendly. no need do much work. the color is so nice. highly recomend!
AMAZING HAIR!!! Seller was sooo helpful and communicated with me throughout the whole process.The hair got here in about 3-4 days.The color is so pretty and the wave look beautiful especially when they're wet! The wig is beautifully highlighted as well and was easy to pluck.Will order from this seller again.Just buy it,such a good deal at an amazing price.
I love it!! The color is gorgeous, the quality is amazing and so soft. Very minimal shedding, very thick and full, it came within the same week that I ordered it and the price is extremely affordable. No smell.Most definitely will order again!!
I'm so glad. The wig is just like the description on the page. Excellent quality. It looks very natural. Ture to length. No Shedding! No Shedding! No Shedding! The shipment was very fast. I'm surprised. Nice Seller! Thank you very much!
This is the best hair. It is beautiful full natural look hair, just like the pictures. It is so natural and lace melt to my skin. After wash it didn't shed and looked more natural. Best service would definitely buy again and definitely recommend.
I bought good quality and easy to clean hair!! This hair is very beautiful. Perfect and fluffy hair. There is no unpleasant odor. friend! Go buy this type of hair that is very natural, fluffy, and comfortable, perfect for your daily wear. I am very satisfied with the seller's communication, fast delivery, and excellent customer service. I will definitely order more hair.
I like the hair in this store because they transport hair very quickly and the quality is also very good!! The hair is very fluffy, and the hairline is very natural, just like real hair. There is no strange smell in my hair, it fits well on my head and won't entangle my hair. I have been wearing it for 4 days without any issues. I would recommend this hair to anyone. I am very excited about this purchasing experience!!
I really like this hair. First of all, I want to say that it won't tangle, it's very beautiful, just like what the merchant described, and there's no color difference. When I put my hair on, it's easy to install. There is also a strap to fix the hair and prevent it from falling off. My friend also asked me where I got it because it looks so good. Buy this hair! It won't fall either! I will definitely place another order. I received a lot of praise. It's beautiful!!
Hair received. Hair is intended to be bought for friends. I received the goods and I want to buy a hair for myself as well. The hair is so beautiful, the quality is very good. I am moved. The hair is very fluffy and the knots are very small. My hair is easy to fit on my head and suits me very well. recommend.
Hair does not have a strong odor and will not shed. It's the same as the picture, very gorgeous. Hair won't knot. The hair is very fluffy and beautiful. The scheduled delivery time was very punctual, but the newly purchased item has not arrived yet. I am surprised by the quality of transportation and excellent customer service. Thank you to the seller. I can't wait to have such beautiful hair!!!!
I absolutely love this wig, shipping was fast of course. The hair arrived looking just like the picture, hair texture is very soft, lace was easy to lace, wig did not smell or tangle. Overall this is a must buy
By far one of the best wigs I've ever ordered. You won't regret buying it. It's Super soft and silky. The knots are small and I could tell it's going to melt well. Very much HD and enough lace to do different styles.
For the price I would say it's a good purchase. This is 100% human hair, with excellent hair quality without shedding so far. Pure sheer lace blending into my skin. And the seller's service attitude is very good, making me feel very satisfied. Believe that they are a trustworthy store.