Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This is real review get this wig !!!! , it’s soft , no shedding , I ordered a 30inch and received a 32 !! I would definitely recommend this seller 🫶🏽🫶🏽 shipping was fast !!! Came on time and everything
Good wig very full & long very much space on the lace , haven’t installed yet tho!
Got this hair for my birthday nd i love it hair 10/10 minnal shedding barely get 3 strands in a day. Came in 3 days! Definitely true too length I’m 5’6 and got 30inches. Lace melts downn get this hair!
This is a good wig, the dye came out real pretty
no shedding , great texture and true to length . 10000/10 I recommend. it came in the 3 days also
This wig was very good for me. I ve already wore it twice and it still has life to it. The quality and texture is excellent. No tangles either. There was no smell to it. Will buy again from this seller.
I lovee thiss hairrr itss softt it came well packed
I really love this wig this is the best 613 wig i have got so far its soft for 613 hair i ordered it 10/15 tuesday and got it today on 10/18 friday veryyy fastt ! it comes with HD Wig Cap Lace is FULL , Please Buy true to length & Amazingggg for this Price ! No Shedding
The hair is true to length and is really soft. I love it. It’s rare to find good wigs for good prices
It was my first time getting here. I just say I am very satisfied. The wig was just as described, human hair so soft, true to length and density and she added some nice gifts . I will surely come back again . Thank you !
It is giving 30 but the 180 is thin wish I had taken the 200 density otherwise great minimal shedding
Package arrived quite fast. The wig is honestly good I would recommend it has no shedding the maintenance would be easy for anyone to take care of hair is very soft and lace is amazing! Real human hair can be styled
Ok so I will rate this 613 wig 10/10. I opened this package and instantly fell in love with this unit! There were free gifts, wig caps and wig included. The texture of hair and the quality is everything, it doesn't tangle and it's really soft! No shedding and very full! My stylist even said it's a amazing wig and wanted to know where I got it from. This was such a great buy