Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This wig looks and feels amazing I don’t really know how to install wigs so I did my best but it’s a good wig with great texture and coverage
Everything about the wig was great to me, gave me no troubles unlike others. the length was amazing EVERYBODY has complimented me in this wig baby! I'm about to buy another!!
Hair is top tier definitely a must have. Soft, no shedding, and hairline was somewhat already plucked. I absolutely will get this again.
Melted really good and the curls so were so cute and the density shocked me it was really full ! I would definitely buy again ! Came in no time too very fast delivery and good customer service
Surprise, surprise, hair is very soft and odorless. No shedding, the hair quality is amazing. Not to mention it came 2-3 days earlier than expected delivery. I will be purchasing from them again!!!
I loveeeee the hair but I haven’t installed it yet. It came super early. Would recommend anyone to order this hair.
Perfect wig.Looks super natural after wearing, soft and thick just like my own hair. Bleached knots and came out perfectly. True to length and no shedding. this was a recommendation and I'm so glad I bought it!
Very happy with my wig!the quality is great!The density is full,the curvature is the same as the product picture,the color is very shiny,it is very natural.I buy hair wig two times in this store and never disappointed!Thank you for the good texture wig!!I highly recommend!!
This wig is extremely too tier 10/10 highly recommend .Im a hairstylist so you know. This knot is easily bleached.The density was true .The lace melted very good as you can see in the photo.The hair was true to length .There was just light shedding nothing major .
Perfect for my vacation hair was soft true go length as well
The wig came in fast it was long just the right length and the curls looked so good the lace as well looked HD can’t wait to wear it
Wow!!!I am happy and surprised by the quality of this wig.It didn't shedding and was very elastic,soft,the curvature of hair from root to tip is perfect!!That's 100% real human hair quality!! Gorgeous water wave lace front human hair wig. The hair is very soft with minimal shedding and no chemical smell. I like how well the lace color blends with my skin tone. Overall, the quality of this hair is excellent and worth it.
it's soft and very easy to work with. The knot in the front is smaller. I love it and I can tie knots with it. It doesn't knot or mess up your hair.
This hair is really beautiful,I ordered 30 inches,the length is real,you can completely trust this merchant,and the hair density is full,no odor and not easy to fall off,the lace is fine,and the shipping time is super fast,I received the goods in 3 days,I have to say,this is a very satisfactory order!