Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Absolutely love this hair! It's so incredibly full. It has 13x6 lace so I'm able to flip and wear with versatility! I get so many compliments. I did do some trimming but it's still so full and I love it!
I am very satisfied with this hair. When I received it, I am so amazed about its quality. The hair is soft and beautiful. It's really thick and the length is real.the lace is nice and smells good. True to description, you really have to buy it and see for yourself how beautiful it looks
I got my hair! Four days. Very surprised, as beautiful as the photo. 100% human hair. I like its length. The hair is full. The hair is smooth and soft,the lace is transparent and the knot is small.It's looks natural. No odor, no tangle, no shedding.I like it very much, highly recommended! Looking forward to wearing.
I looovveeee this hair it came soon. it was perfect the hair was silky thick and beautiful Im so happy with my hair I will definitely be ordering from them again!!! I just hope that the hair quality stays the same for my next order I definitely recommend I love love love it super satisfied customer I normally dont do reviews but I had to do it for this one because I love hair and I want people to know that this purchase was well worth it. Happy customer!!!
This wig is by far the best wig i've purchased on Aliexpress. The shipper has amazing customer service! It was shipped very fast. The wig is very very soft and true to length! Hasnt shedded so far! Did not have a smell when i got it!
This hair is really good, it was delivered within a few days. It's really smooth, 100% human hair. However, it will not fall off, is lightweight, and naturally comfortable to wear. I strongly recommend this hair.
Hair is easy to install!! I combed my hair, added foundation make-up to the hairline, and sprayed a little melting spray. This is how to install hair. The hair is very fluffy and has no odor. I didn't bleach this knot, it's small and natural. It is easy to melt the skin. Please do not change the quality of the hair, customers are very satisfied.
Girls, what are you waiting for? Hurry up and order this hair. This hair is full, fluffy, and odorless. The quality exceeded my expectations. I love it and can't wait to install it on my head. So fluffy, without knots, easy to melt and install, with almost no shedding to shape the shape. At first, I was very nervous. This was my first time buying hair, and I was excited. I really liked it. Don't wait!
This is the hair I prepared. If the hair is difficult to shape, I can add some conditioner to repair it, which can better stretch the hair. The hair is 100% real. My hair is thick and odorless. This is my first time buying such high-quality hair. I believe that when I install it, I will receive a lot of praise.
I want to give them 100 stars for their hair, which is so fluffy that it won't fall off or knot. I like it. This is one of my best purchases, it's worth it. The hair did not fall off at all during installation, and it was very full and of moderate length. The texture is very fluffy and silky. The front knot is very thin and natural, which is also an advantage of hair. This is a 10/10 hair, I would definitely recommend this hair to my friends, the space is very suitable!
I really like this hair, it's so beautiful! I can't wait to show it off to my friends. I think this is the perfect length for me. It is very fluffy, better than any hair I have bought before, and the price is reasonable. The length of the hair is just right, it feels super fluffy. It doesn't have any strange odor. Recommend ordering!
I really like this hair! I have been wearing it for about four days now, and my hair still looks good, fluffy and silky, with no smell. The hair quality is excellent, with sufficient parting space at the hairline, making it very suitable for deep middle or side styling. Definitely worth this price. Hair is not easy to fall off and does not knot.
This hair is perfect, it's light and natural. The wearing effect is very good, it does not destroy the mythical hair quality. I like the quality of my hair, and the natural hairline is an advantage that I enjoy. I like it. I will definitely order this style of hair. If you see my comment, believe me, you will definitely be satisfied. I usually don't leave comments, but I have to do so. This hair is amazing, it won't tangle. Yes, it's very full and the length is just right.
I really like hair. Since placing the order, I have installed it approximately twice. I can say that when I received my hair, it was genuine natural hair with an accurate and genuine length. I did pull out and bleach the knot on this hair, and the hairline was natural, but I managed to get it the way I wanted. Overall, the hair is 10/10, and I will definitely purchase from this seller again. Finally, the seller has been communicating with me and I have any questions!
Firstly, I am very satisfied with the speed of receiving the order. The seller was very good and left a deep impression on me. I like my hair, it is very fluffy, does not fall off too much, and does not knot. Easy to clean and maintain. After installation, it will last for a long time. This is a beautiful long hair, thick and long, you won't be disappointed when you order it.
I really recommend this hair, it's very beautiful. Hair won't knot and is very fluffy. This is my first time shopping and installing it, but it looks very natural and beautiful. Easy to install and easy to clean hair on a daily basis. Recommend 10 stars. The most important thing is that hair has no smell, recommended!
The length of the hair is correct! Very fluffy, I bought a lot of hair, this is my favorite hair, it's the best so far. Very natural hair. 100% natural hair, no tangles, minimal shedding. I want to recommend hair to my sisters!
Hair received. Hair is intended to be bought for friends. I received the goods and I want to buy a hair for myself as well. The hair is so beautiful, the quality is very good. I am moved. The hair is very fluffy and the knots are very small. My hair is easy to fit on my head and suits me very well. recommend.
I really like this fluffy hair, it's easy to manage. As you can see, this is the exact length. I bought a 28 inch 13x4 one and touched it several times with my fingers, but it still hasn't fallen off! I like its density! The color is very natural! It's suitable for anyone and will arrive soon!
The hair quality is very good, very fluffy, and has a high density. My hair is very good and easily blends into my skin tone. My hair hasn't fallen off either. Hair is easy to manage on a daily basis and not easily tangled. And the goods arrived quickly, within a few days. Many people ask me where I bought my hair, and I recommend it to my friends.