Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I got a lot of compliments, and the hair color was amazing, and they said I looked beautiful with this hair. Her hair was not scented at all, the lace was well blended, and the hair was thick, full, and beautiful. You won't be disappointed. I'll definitely buy it again.
It's soft. I love orange hair. The length is exactly what I expected. Hair is straight and easy to manage. The lace soon melted and stayed for a long time. I highly recommend this hair for those who want a funky color, but want to style it. Five stars! !
This hair color looked great, the shipment was quick, the customer service was very good and they kept in touch with me until the end of the shipment. I like this wig a lot, it's good quality, it barely comes off, it's the right length, it's very long and thick, it explains the density. Full, shiny, 100% human hair. I'll buy it again.
I've had this wig for about 5 days now and I can honestly say the best. This is very good quality; True length and lace are invisible. It's the softest. Nice wig and natural hair. Hair is also smooth and soft! Hairline is pre-drawn, lace is transparent and very easy to install! No uncomfortable feeling when wearing! This is exactly what I want. This hair is beautiful.
The hair looks good and feels good at first glance. The delivery was quick, the delivery was quick, the customer service was very good and they kept in touch with me until the end of the delivery. I love this wig, it's very good quality, it barely comes off, it's the right length, it's very long and thick, full and shiny, 100% human hair, I'll buy it again.
This wig is so beautiful and natural to me!! Straight hair is always soft and silky, it is 100% human hair. And it barely falls off. It's very soft and fluffy. I love how the lace is pre-drawn and how easy it is to install. And it's comfortable.
I received the goods earlier than expected. I like your hair so far! The quality is very good and the price is very affordable. Real length of hair, small knot, soft hair, supernatural to wear, good breathing ability, satisfied! My friends say it's beautiful and I recommend my friends to try it. I will be buying more soon!
What a beautiful color! Overall, I really liked the hairstyle, it was full and definitely good value for money, the hair was beautiful and didn't fall off, what I liked most was its comfort, I was very happy with the unit and would definitely order again.
The hair is soft and the color is perfect. The length is exactly what I expected. Hair is well ironed and easy to manage. The lace melted immediately and remained so for a long time. I highly recommend this hair for those who want a pop of color, but want it to be stable.
I really like it, the hair is straight and long and easy to install and put on. Highly recommended to get this and I'm glad I continued with this wig! It dried, it was great after washing, and it didn't smell when I first bought the wig.
This wig is amazing and I must say I would definitely buy it again. I would definitely buy it again, the color is amazing and complements my skin tone. The lace melts easily and it is very easy to install, the hair is very soft and very easy to activate. There is an adjustable strap to help you adjust it to what you are comfortable with. I am in love with this wig!
I can't believe it was delivered in three days.This wig looks very nice and soft. No odor.The lace is very thin and transparent. This color is brighter than I imagined. Minimum detachment. It has good hair quality and a smooth texture. I will definitely buy this wig again.
This is the longest I’ve ever had to wait for a wig off of aliexpress. Took almost 2 weeks! Wig feels more like 200 density instead of 250. I also ordered a 13x6 wig & it looks more like a 13x4. Other than that wig is soft & beautiful.
I love this wig true to length and very vibrant 10/10 come get this wig updated pictures coming soon
I ordered this hair base on reviews and when I say this hair is more than cute just believe me, this is my first time ordering a wig that promises to be preplucked and really got to me as promised, I ordered a 32inch 250 density,13x6 and everything about the hair is just amazing, I can't wait to rock this hair, everything about the wigging is just too good to be true, I will be patronizing this store again.
Absolutely astonished by the exceptional softness of this hair! It's completely free of any unpleasant odors, showcasing its premium quality. True to its advertised length, the hair is beautifully silky and lustrous, surpassing my expectations. I am utterly delighted and wholeheartedly endorse this vendor to anyone seeking top-notch hair at an affordable price. You'll be thrilled with your purchase-guaranteed satisfaction!
This wig is an absolute stunner!! The lace quality is superb with incredibly fine, well-crafted knots that enhance its realism. The seller's communication deserves high praise for being attentive and informative throughout the process. Don't hesitate for a moment-if you're contemplating a purchase, go ahead and indulge! Trust me, you won't regret it.
The seller was really helpful.They informed me in time that I had chosen the wrong type of lace and helped me change the one I wanted.What's more,they also sent me pictures of the wig before shipping to make sure they actually changed lace.Really thanks!!!