Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Let me be the first to say, I am definitely not good at installing hair. However, this hair is easy to operate and install. It is very beginner friendly. I am able to design and install it myself. Hair is very soft and elastic. I won't tangle my hair or tie knots. No taste, it's definitely worth it! I am a woman who will pay for high-quality hair. I absolutely do not regret ordering it. I would like to add that the curly hair is also well maintained.
This curly hair is exactly what I need!!! This is the softest hair texture I have ever bought, and the curls are also great. I adjusted the hair strap to prevent hair from falling off easily. It has no odor. This is really the hair I've been dreaming of. It has a fast delivery speed and good customer service. The seller is very patient and friendly towards me. Great, I like this hair!!!
When I say this hair is beautiful, I mean it. My hair is not only thick and full, but also natural, very suitable for melting my skin tone! It is of true length combined with high-quality hair, and it is very affordable. This is definitely the top-notch hair. I promise you won't be disappointed!
I like this natural looking hair, it looks very natural, I really like it. The hairline is done very well and naturally, just like my hair. I am amazed at how real the hair is, with precise hair density and length. My hair has no odor, it's great. You must buy this hair, don't hesitate to order it.
I have ordered twice from this store, and the hair is affordable, of good quality, and of suitable length. This is natural, the hair fits well. I like it. It's great to install my hair, it's still on my head and almost hasn't fallen off. I really wake up every morning, wet my hair, clean it a little, and then I can continue using it.
This is the best hair I have ever bought. The hair is very beautiful, the length is real, and it's completely real hair, with thick hair! There is no strange odor! Hair is very soft, and there is something inside that can hold it in place and prevent it from falling off. You don't have to worry about installing hair, it's easy to operate. Finally, sisters, don't hesitate! Buy hair from this store!
This is recommended by a friend, this is my first time ordering this hair. I really like this hair, I combed it quickly and it's easy to manage. Hair is soft and beautiful. It's really thick and the length is real. I touched it and it didn't fall off. The hair is very beautiful, easy to melt, and has small knots. This is commendable!!!!
It is very beautiful hair,I love the curly,it is very soft,it is already preplucked and it was easy to bleach the knots,it does not feel rustic like others that I have bought. More than satisfied. The curl are very beautiful and very natural.
When I installed the wig, it melted easily and was placed very well. The wig is friendly to beginners because it does not take much to install it and it is easy to place, so it does not take much work to get the look you want.
This is a great wig. It's very fluffy, no tangles, no hair loss, and has good density. The lace is very thin and suits my skin. I like it very much. I've discovered a treasure.
The hair also rarely falls out and does not get tangled easily. Please buy this hair! Like it very much. Many thanks to the seller and maker. I've been wearing them for about two weeks now and they still look good. I like a good installation. I put almost no product in it to prevent it from getting tangled or stiff.
I like the length of this hair!!! A very moderate length. I strongly recommend this type of hair. The hair is beautiful and soft, the color itself is amazing, and the hair is naturally stunning. After installing the hair, it will melt well with the skin! The hair quality is very good, it looks great on my skin. No taste, and very soft. I suggest you wear this hair, it's too beautiful.
This seller did not disappoint me! The delivery was fast, and I received the product quickly. Opening it, I was surprised that my hair didn't smell strange! Very soft and elastic. The hair is not tangled! Hair is curved and natural, with good quality. The customer service provided by the merchant is excellent and it is very cost-effective.
Let me tell you the hair is thick and the hair feels so nice. The color is very real, just like the picture. The lace is very thin and beautiful. And the wig cap was a perfect size. Communication is also very good, is a trustworthy seller!!!!
I have to say this hair is amazing! The hair looks very nice, feels very soft and elastic. No detachment. I was very nervous before it came, but I was absolutely satisfied with receiving the hair. I always receive praise from others, and it looks very natural. This type of hair has no odor, is fluffy, and has a moderate length. Very suitable for me. Very easy to install. I will definitely make another purchase.
Hair is gorgeous, with no odor or curly patterns, which is very good. This is my first time using this type of hair. Overall, installation is easy. The seller is great, very thoughtful, and the package came earlier than expected! I love it and absolutely recommend it!