Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This wig is beautiful and super fast to transport! It is very soft and shiny. Very easy to style, can be paired with different styles. Waves are bouncy and it hold a curl well. Very happy with my purchase!
the hair quality is good ,it so soft love the hair
I am very satisfied with this wig!!! First of all, it's 100% real human hair, which is very soft and smooth to the touch, just like my own hair, and the hair is not tangled, no smell, the thickness is very full. Secondly, the hair is very shiny, you can see in the photo, that I wear the effect!
Great hair!! The hair is beautiful, easy to manage, and it wears naturally like it is your own hair. The seller communicated in a timely manner and will update my logistics information in time. I am very satisfied with this hair.
As you can see. It's very silky and smooth. It doesn't tangle easily and lightweight, and the 4/27 color is pretty. I like the lace, it's transparent, and it's put on and arranged without leaving any marks. The hairline is also natural!!
Love the hair! The length is correct and the cap is a great size with a pre-plucked hairline. Not only does it provide a comfortable fit, but it also allows for effortless styling versatility. Would order again 10/10!!
The thickness of the hair is great. The lace is HD sheer and blends perfectly with my skin. The wig is pre-groomed and the density is perfect, full but not heavy. And does not come off at all. I'm very happy!!
This hair is amazing!!!! It held up very well. It's true to length and it's definitely full enough. The lace is very good, which is very suitable for my skin. Hair is easy to manage and has good quality. Don't hesitate to get!!
This wig came the exact length i ordered & thickness, wig is not thin & i made sure my wig was true to length i stretched it out and measured with a tape measure! Can’t wait to put it on finna b BIG SEXYY! Oh & my wig came in 5 days QUICK ASF
Honest review! This hair is so damn beautiful and the quality is amazing. Lace is transparent and blends well into the skin, making it completely invisible to others. I believe this wig is 100% human hair. It's great!!
This wig is a 10/10. This is exactly the same as the link picture. The hair is too textured,it is 100% human hair. After washing it is better. The stunning body wave hair is both cute and super soft. I will buy agagin!
If you want to buy this wig, go for it! The quality is very good, almost no hair fall, the hair maintains my curls all day long. I have been wearing it for two days, I can't bear to take it off at night, and the price is affordable, love it!!
Installed this hair myself, it is very thick and the lace is easy to melt. The knots were easy to bleach and the lace was also pre plucked. I haven't experienced any shedding as of yet and it's been 5 days. Customer service was also amazing.
The hair comes quickly, about 4 days later. The curvature of the hair is super nice, and this wig is easy to wear. The density is the same as the description, it's thick, not thin at all. The quality is really good. I'm really happy!!
This highlight brown hair is such a pretty color. Exactly what I want. The curvature is beautiful, knots are very small. I did not bleach at all and only did minimal plucking. I definitely recommend this hair, it's a 10/10!