Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Dyed very easily,Hair is very soft, and NO shedding.The hair is strong and silky.
This hair is amazing!! I give it a thumbs up !! Hair is beautiful and still soft and manageable after dying, as well as no strange smell. Also hair has no shedding, The lace is suitbale to my skin, the seller is very nice and communication good, the hair arrive soon, I'm very impressed. Will be ordering from there again soon.
I love this wig ? It’s thick it’s soft it’s true to length . I got The 13 by 6 30” . My one issue is that the lace tore up twice and I had to sow it :( did the water color method with Adore in the color Cotton Candy . Might buy again hoping lace is better 💕
This hair is just as what I expected,there has little to no shedding, and the hair was VERY SOFT! Even after dying. Normally when you dye and curl the hair. I'm in love with the hair, and the color that it came out into. I can't stop touching!. I will Recommend this hair.
The hair is great, and you can even dye it yourself. I like it. very pretty wig. held curls well. shedded it some but manageable.
This hair is so amazing, the texture is great. There is little to no shedding, also it's very full and soft. The color is a stunning as I toned the blonde to give a more natural look.
This wig took color so well and held curls all day. I loved this unit! it doesn't smell, and it's full, easy to put away. I'm very happy.
This wig surpassed what I was expecting!! I am absolutely in love with this 613 body wave lace front wig. The hair is incredibly soft and silky, with a beautiful body wave . Strongly recommend 10/10
Wonderful!!! Good quality hair, knots on the frontal are very tiny and lace melts very well. Super natural hair, very much in line with my style, I loveeeee it so much!!!!
Omg!! This wig is sooooo worth your money!!! Its soft and full!!! There was little shedding. It come in handy when I dont feel like doing my natural hair !! Get you one sis!!
I like the quality, softness, and length of the wig. It is a very good wig, with noble and elegant color, very stylish when worn, it does not tangle, has high density, matches the feeling I imagined, I really like it!
This wig is so good. The Lace was transparent, light shedding, accurate length. Could hold color well also. Overall a good wig.
i love this wig, i've had it in for a week now, minimal shedding, no smell, 100% human hair, laced melted wit ease, so soft and smooth, easy to style and it hold curls. i would definitely be buying from this store again.
very nice and thick with small knots love this hair its so perfect! i kept mine blonde you can always dye it any color.
I am super happy with this shopping!!! The wave is super advanced,the length of the hair is also really long, ture density. And the blonde color is fashionable. The texture is really good!! You can completely trust this merchant.
The hair was super soft and beautiful. The lace is transparent, and it came really fast. The seller responded to my questions fairly quickly
This wig eats! True to length maybe even longer! It’s a lil thick in the front so it took a lot of plucking. I toned it and it took the color very well! Shipping was also very fast cause I ordered this very last minute. It only shed when I colored it but this is a very good wig!
This wig is great , this is a real review im nyylondynn on ig. Came nice and full, no smell, and full hairline. true the length . I dyed the wig with wellas toner T27 & T35
It took the dye really well and it was a good wig to install if your a beginner , very soft and the lace is tinted already slightly .