Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm very happy. This is true for both length and density. Even after washing, it is still very smooth and curly. The hair doesn't smell, it doesn't fall off, and it's full.
This is arguably the best wig I've ever bought it's super realistic!! The color of the hair is natural and the texture is soft but true to length. The lace melt very good to my skin and very comfortable. I rate it a 10/10!!
Wigs arrive within 3 days of purchase. The lace is soft and transparent and fits my skin perfectly. The hairline was pulled out naturally. The installation went smoothly. I would order from this store again.
This wig is bomb and the customer service is excellent! Its very soft and the wave style is pretty. The hair is also very soft and has no odor, pre-plucked well. I got a very natural looking. Loving it!!
Oh Honey This wig so pretty!!! definitely don't hesitate to buy. The hair is very thick and has little shedding. lace was easy to pluck though I didn't have to do much plucking because it came pre plucked it's so soft
The hair is of good quality, soft and full. It looks very natural, the perfect fit to my head size and it's very thick. It feels great to wear and suits my skin color very well. We will definitely place another order. Thank you seller!
The wig arrived on time, as expected. Hair quality is amazing, and the lace melted so easy. This hair is soft body wave hair , easy to install, and it's a sale for the price. I love it, and will order again!
The hair is of good quality, soft and full. It looks very natural, the perfect fit to my head size and it's very thick. It feels great to wear and suits my skin color very well. We will definitely place another order. Thank you seller!
This wig is bomb and the customer service is excellent! Its very soft and the wave style is pretty. The hair is also very soft and has no odor, pre-plucked well. I got a very natural looking. Loving it!!
The price of this wig is unbelievable, and most importantly, the quality is also very good. It is very thick. After I bleached its knots and added some concealer, the lace blended well into my skin. I recommend this wig 100%
I love this hair so much, lace is transparent, lace is very thin, completely fit my scalp, if I don't say, you must not see that I wear a wig, hair is very shiny, like their own hair, the service attitude of the business is also very intimate, in a word, everything is perfect!
I was so excited to open this package. I was pleasantly surprised but not disappointed. This was the first wig I bought. I was afraid that it would look unnatural when I put it on. But when I saw such thin lace, I felt calm instantly. The hair quality is also real. Very good, soft and smooth, love it!
Girl, this wig makes me look very beautiful. It's very soft and looks very bomb. Excellent hair quality with small knots and moderate length. How natural it looks! This is exactly what I want.
I received my wig before need date which was great.I love the wig, it is very thick and true to length.It can be seen from the pictures I took:After the hair is washed,it can be combed without knotting,Barely sheds.The hair have thin and nice lace.It's really natural and shiny.I will buy back the hair of this business crazily!
I received my wig before need date which was great.I love the wig, it is very thick and true to length.It can be seen from the pictures I took:After the hair is washed,it can be combed without knotting,Barely sheds.The hair have thin and nice lace.It's really natural and shiny.I will buy back the hair of this business crazily!
Wearing this wig,I feel as natural as my own hair,the color and curvature of this wig are very good,I can always match different clothes,perfect into various occasions.And most importantly!The lace is very thin,the lace is transparent,the knot is small,very strong,which is my biggest satisfaction point!Thank you so much!!
When I tell the hair is amazing quality. Don't hesitate to buy this hair!!
Good quality of hair, delivery came fast. Good communication with the seller at all times, true to length and the quality of the hair is thick and very easy to pluck and bleach making the lace look very natural
Wig is just as picture really silky and smooth HD lace very bouncy and natural you can definetly purchase.Wig is displayed just like the picture very nice and bouncy go ahead and purchase this wigg!!!
Great hair and came fast . I appreciate the communication and definitely will purchase again. Well worth it