Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Lace where?? This is a good 30-inch wig it doesn't shed and the hair is soft, great customer service follow me on ig @niecyy.yyyy I'm soon to be looking for some brand ambassadors for my business and hair website💕
the hair feels really good n it came in really fast in like week i ordered it
If you want a soft, cute and long wig don’t even hesitate in getting this hair it even comes preplucked
The hair is very soft,with accurate length, full thickness, no tangled, no smell.The curly pattern is beautiful & heathly! Also it has good clear lace, knots bleached great! This is the softest hair I have ever had. Will definitely buy again.
I love this wig is beautiful more serious I will buy many still
Hair is soft,shiny,elastic and looks very natural.After I put on my hair,many sisters around me asked me for the ordering link of my hair.
I really love this hair especially how soft and curly the bundles are!! I would highly recommend purchasing this product.
I cannot express how much I love this human hair wig! The hair is so silky and luxurious
Look how shiny this hair is! It feels very soft with your hands. I am very satisfied with wearing it,which is super natural and breathable!!
If you don't have this wig, I will suggest you go get it. It's really nice.
Girls,buy this wig!!After wearing it,the lace melts very well.No one can tell you're wearing a wig,it's super natural.It's easy to take care of,and the seller shipped it quickly.I only received it in 3 days!
This hair is everything.Unexpected the hair is very suitable for me. The hairline and lace blend well with my skin color.
Like no frr this hair is so freaking nicee. Definitely true to lengthit definitely tickle my… like cardi b said! I love ittt! The lace was everything and the hair is so soft. Minimum shedding full and thick. Shipping definitely was no problem. It came in 4 days . It’s some really good hair y’all gotta go buy this hairrr ASAP!
Very cute and true length.Hair is soft to touch and no tangle,I love how natural it looks.Shipping was super quick,came 3 days early.I love this wig.
This so the best wig ive had in a long time. It looks soo natural and its very soft. NO SHEDDING! The lace is amazing, its very thin. Its giving very much SCALP and I LOVE IT !!!!
Received hair fast !! I had it installed its been day 4 and hair still good !
I love this hair! It doesn't shed and the waves looks so good both wet and dry. I'll definitely be ordering again!