Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I really like this wig! It is very soft, and the lace allows it to melt well without makeup. If there are any, definitely a perfect score of 10! I didn't fall off. Go buy it! It came quickly, and I received it on the third day. The communication with the waiter is very good! I will place another order.
This wig is so cool. I have been wearing this wig for several days and it is my favorite of all the wigs I have purchased. I love this lace, it is sheer, after putting it on and finishing it, it leaves no trace. The hairline is also very natural. I often wear this wig shopping and on dates. love it! !
I like the texture and softness of my hair. It's very comfortable to wear. It feels very natural, without tangles. I will definitely buy another one. The same goes for length. I like hair, I communicate well with the seller, and the hair arrives quickly. I have already put on my hair, and when I saw it, I knew it was great. I would recommend this hair to anyone who wants high-quality hair.
The installation process is simple, does not cause hair loss, and is very soft and elastic. The curvature of that hair is very beautiful, and the hair is very smooth. It effectively blocked the waves. It's very light to wear on the head, but it looks full when worn, and it's worth it!!! The hair is perfect. This is my second week growing my hair
I received this hair in less than 4 days. The lace is very thin and not tangled at all. It's light to wear on the head, but thick to wear, it's worth it! Her hair is soft and beautiful. I really like it. It will arrive soon, this is the natural wig I want, and there is no hair loss. I will recommend it to everyone, love it!!
For beginners like me, this wig is very easy to install. This is my third wig, but not the last one. I really like this one. It is curly hair with body waves, and lace easily melts. Whitening is unnecessary. Hair is very natural and soft. The seller has excellent communication skills and ensures that I have received the package.
This is really soft. I have been combing my hair for several days now. It's very natural, just like my original hair. I received a lot of praise, which matches my temperament and makes me very happy. So far, it's still soft and hasn't fallen off, I like it! The hair doesn't have any peculiar smell, the wave curvature is still very good, and it is still very elastic. The wig is also very full, which is really good.
First thing I would say is I love the natural look, it looks like my real hair. I have been getting compliments all day. Hair was true to length, that's the whole reason for getting the wig to make my hair look fuller. Hair is so soft and can hold a curl. I got the body wave it blended so well with my natural hair. I will definitely be buying this again!
I received the goods earlier than expected. So far, I love hair! It has good quality and affordable price. My hair is really long, without knots, soft and super natural, with good breathability. I am satisfied! My friends all say it's very beautiful, and I also recommend my friends to try this hairstyle. I will buy more soon!
The hair is so soft, they are true to the length. I would truly recommend this hair to anyone. Would surely buy again.
The hair is true to length and density is correct. I am very impressed with this wig. I suggest this supplier is good in quality and cheap in price. You won't be disappointed.
I love the wig. It's really nice and thick ,accurate to length. The lace in this wig oh my God , it's giving skin, melt on my head really amazing. Shipping was really fast. Customer service was on point, very friendly and helpful. Don't forget walk ladies run for this wig.
This hair is very thick and full I love it so much, knots are very easy to bleach, little to no shedding, and seller was very nice and kept me updated, I'll definitely shop here again
I love this wig! This is true for both length and density! There was very little shedding. The knots were very small so they were easily bleached, and the lace was definitely giving scalp! 10 out of 10!! I highly recommend!
This unit came with very good hair, it was soo soft & full, and the curls were beautiful. The lace was also easy to melt.I strongly recommend this wig