Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The hair is very natural, beautiful and soft. The lace quality is very amazing. It felt very comfortable on my scalp. Absolutely loved the communication with the seller. Have no issues with the hair as it arrived in perfect condition.
barely any shedding, no smell, soft, came exactly how I ordered it 😇
The wig is amazing!! Its so soft and easy to work with. Its also very thick and longer than what I wouldve thought. Will most definitely be purchasing again! So far I havent had any shedding.
Love the hair! Very soft. Everything was just as pictured. Shipping was fast. And customer service was great! Definitely will order again. Thank you.
I've been wearing the wig for a few days and it's my favorite of all the wigs I've bought. I like this lace, it's transparent, and after putting it on and organizing, there's no trace left. The hairline is also very natural. I often wear this wig shopping and dating. Love it!!!!
This hair sooo good!!! This hair is beautiful and very light with lots of body. It was easy to maintain easy to bleach. Looks like it was pre-plucked well, as described. I'm so in love with this hair!!
I'm loving the texture and softness, the knots are small, it's also very thick, true to length and good quality!! the lace is definitely transparent. I can't wait to install it.
Get this hair‼️ the order came on time and the hair was super soft.The lace is very thin, meaning it's easy to lay and give it the 'melt effect.Love it!
YALLLLL GET THIS WIGGGGG FRRR. I done reinstalled back to back yall like I can’t get over this wig frrrrrr!!!! It melts fast, soft, doesn’t shed that much and allat yall like I know some reviews be looking fake but I took the chance to trust them this time…NO REGRETTTSSSSS I DEF WILL BE ORDERING FROM THIS COMPANY AGAIN 😭!!!!!
Shipping was fast!!! Communication was Great!!Seller was very helpful with any questions or concerns that I had.Baby hair look sooo natural.This hair makes me happy all day!!!
Girl, this wig makes me look very beautiful. The wig has been pre removed and processed. The installation process is easy and very soft and smooth. The knot is perfect, I don't need to bleach it. I believe you won't regret this order.
The texture is amazing,true to length,little to no shedding not to mention the lace melted right into my skin I have no complaints.Customer service was 10
This wig is amazing. Good hair, it is so soft and natural because it is human hair and has no odor. The goods arrived too fast!!! I am very satisfied with my purchase! I will order again!
This wig is the best!100% HUMAN HAIR!!The lace is 100% Hd Very transparent & melts perfectly.10/10Length is 100% real.THE SELLER HAD VERY GRET COMMUNICATION I RECEIVED MY WIG 3 days after ordering.Fullness of hair is everything.I really recommend buying this hair!
True to length, very soft haven’t shed, can’t wait to get installed 10/10
Great quality...I have washed and worn it twice, and the hair quality is great.This beautiful wig came pre plucked and the knots are very unnoticeable!It has a natural hairline and baby hair.I like how natural it looks.10/10 Vendor had great communication & delivery was a great process!Please don't hesitate to buy,this is beautiful hair!
The hair is great !! absolutely love the quality of the hair! true to length! little to no shedding! the lace is giving HD! and the the wig is definitely full! Highly recommend! ☺️
I ordered two wigs but in a different length and they both are perfect . They both are true to length. Also shipping was very fast i placed the order maybe last week so overall it was great most definitely will be ordering again.
Oh my God!This hair is so beautiful, it is so soft to the touch,I'm really surprised!!Hair is very shiny,smooth and soft!!! I really like it!I wear this wig every day now! Everything is perfect.