Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's sooo PERFECT. I am so in love with this hair very silk, true to length, and the lace is thin and can melt easily, definitely will order it again! Customer service gets a 5-star hands down!!!
This is a true review! When I received the wig, I was very surprised by the quality! Very soft, with almost no shedding, true color, true length, and very fine lace, blends well with my skin. I wore it out and I can say that 100% of people turned their heads to look at me, and they all praised me for my beauty. The delivery was fast and the seller was very good at communicating 🔥 I give this wig a rating of 10/10 because the texture is so good and the color is so true. The seller's communication skills are 10/10
This human hair lace wig is absolutely beautiful, this is a great wig! This purchase exceeded my expectations, the wig is top quality, very soft, and easy to comb, shedding is within normal limits, the lace material is also very fine and fits the scalp well, and the lace melts very well which allows me to create the hairstyle I want. The volume of the wig was also very surprising and the length was what I wanted. Heat resistance is also a plus for this wig's human hair, whether it's straightened or curled, this wig performs great! I highly recommend this lace front wig human hair, I give this wig a 10 out of 10!
I purchased the ginger orange lace front wigs human hair and let me just say, I am completely obsessed! This wig is everything I was looking for and more. First off, the quality of the hair is exceptional. It is incredibly soft and feels just like natural hair. The density is perfect - full and voluminous without being overly heavy. The lace frontal is the real star of the show. The lace blends seamlessly with my skin tone, creating a natural hairline that is virtually undetectable. Don't miss the wig pls!
The hair is great! I like it. The delivery was fast, and the seller shipped it on the second day after my purchase. The price of soft and good hair! After opening the package, I smelled it and only had the original scent of human hair, without any other odor. Real length and density. This is the same as the picture I showed. It has a beautiful wig! Very cute!! The wig has been pre-pulled out, and the lace is very thin and easily melts. The hair is shiny, without tangling or shedding. This is a high-quality wig, I don't regret buying it, and I will buy it again!!!!!!
Delivery is too fast, I received the wig within 5 days and I had to get this wig when I saw it. The wig is just as beautiful as the pictures.There is a lot of parking space as it is a 13*6 lace frontal. 28 inches did not disappoint. I am truly in love with this wig and recommend it!! GOOD QUALITY FOR THE PRICE. DON'T WALK RUN TO BUY!! Minimum shedding.
This hair is so soft and the color is perfect. The length was exactly what I expected. I love this wig, it is soft and easy to take care of!! This wig is great, I comb it through with a comb and it doesn't get tangled! If you are still hesitating whether to buy this wig? Hurry up and buy it sisters!!
I have nothing but good to say about this wig. Let me just start off with saying its a 10 out of 10 for sure. The hair is soft and manageable, and the curls are absolutely gorgeous. The lace is undetectable and blends perfectly with my skin. I felt confident and beautiful wearing it. It's a game-changer for me, and I will definitely be a repeat customer. If you're on the fence, go for it you won't regret it!
I must say as an everyday shopper of online products skepticism always comes to mind when making a new purchase. I saw this wig advertised and at such a reasonable price so I was more than eager to try my luck and let's just say I am not disappointed but ecstatic to have received my wig.customer support followed up to make sure that I didn't have any questions or concerns. The package was good and upon opening I was more than impressed in the fact of what I received was as pictured. The wig is very soft and full and I can definitely tell it was constructed with quality in mind. The wig is odorless and has no shedding along with being true to length. The wig was easy to install and styling was effortless. I wore it out today and received so many compliments I can't wait to get more. Don't wait ladies buy today!
I received my shipment sooner than I expected. So far I love the hair! It's very good quality and is affordable.Hair is true to length, Knots are small, hair is SOFTTT,super natural to wear, good breath ability, satisfied! My friends all said it's beautiful,I have recommended my friends to try this hair as well. I will be purchasing more very soon!
Love this hair definitely buy!Recorded very fast shopping in about 4 days, this is a real review, the hair is very fluffy and full, the length is also real, it is real high-definition lace, I have bought many wigs, but this is the most satisfied with me Once, I was so happy, My hair stylist also complimented me on how beautiful the wig is, Would love to work with this hair company.
The quality of this wig is really too good, very suitable for my skin and the lace is transparent, it's very thin!! The quality of the hair is also great, no knots;no smell, very soft, If I do not say, you must not see that I am wearing a wig, The length is REAL; with the product description same, I like it!!
I actually cried because of how GORGEOUS this wig is! Hair is amazing and soft. Cap is sizeable, great on any head size, NO tangles! No shedding! I get endless compliments and people cant believe its a wig!! I feel BEAUTIFUL AND CONFIDENT every single use.
This wig is an absolute stunner!! The lace quality is superb with incredibly fine, well-crafted knots that enhance its realism. The seller's communication deserves high praise for being attentive and informative throughout the process. Don't hesitate for a moment-if you're contemplating a purchase, go ahead and indulge! Trust me, you won't regret it.
Im really sooo happy with it, the color is exactly what I wanted, a very stunning color, fantastic, Im really so excited! If you want a good curly wig too, dont walk away! The quality is amazing and the wig itself is so soft. It holds curls good and curls pretty well veryyy little shedding which is normal. This hair omg I got so many compliments about this hair. Very good for the price. The wig came very fast, it was true to length. The lace is so easy to work with, its thin and delicate so its an easier natural looking melt!