Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The lace on this unit was super thin and easy to blend and melt it made installation really good. Its true to length with little to no shedding and the quality of the hair is really nice. Definitely knows how to hold a curl. Loved it
This wig is what you would expect it to be. Great quality for price point. It is soft and bouncy.
This unit is absolutely gorgeous!! The curls pattern is perfect, and the hair is so soft True to length and full. Must have!
the texture and curl pattern are great! This wig is a 10/10 I got it installed by a professional and it was amazing. The lace was easy to melt and to match the skin. The wig feels soft, hair texture and density are very good
"I'm absolutely thrilled with this curly human hair! The texture is gorgeous, with beautiful, bouncy curls that last. Soft, shiny, and manageable, it's perfect for braids, twists, or styling on its own. Minimal shedding and tangling. Highly recommend for anyone seeking high-quality, stunning curly hair!"
This wig looks like natural hair, I wore it and several people asked me if it was my natural hair,full density it is easy to install and comfortable, I feel confident with it, quality is good and it fits perfectly
Pretty 😍
This wig is very soft and nice, texture is true to what they say. very kinky curly and extremely full. I recommend buying!
I really like this hair. The lace melted could barely see it.I got many compliments. 10/10 totally recommend.
This is my first kinky curly hair,length of hair is correct texture is so soft it's easy to install and uninstalled, the lace blends easily with my skin tone.
Very thick wig , texture was amazing, it had no smell to it , I will definitely order again !
The wig was very full and the lace was very soft.10/10 would recommend to others
This wig is really soft and full and the lace was also good. Love it.
The hair is nice and soft and very full love it! I wild definitely purchase another one, easy to install
Love it it's pre plucked the lace is nice and the hair feels amazing true to length no horrible smell a must get also it's very full
I would buy this week again and again. The wigs texture curl pattern color blend were all amazing. The curls are so beautiful very full and so soft!! No smell it just looks so natural I love it.