Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
There was no tangle in the unit, very good hair quality! Very ease to use the density was very good and the color was natural!
Very soft. Hair smelled good upon opening. Curls snap into place so beautifully. Very thick. Minimal shedding. Everyone loves it‼️‼️So many compliments
The wig is pre-plucked with baby hair, which gives it a remarkably natural hairline. I was thrilled to find that it required minimal customizing on my part. The density is perfect – not too thick or thin – providing a full look without being overly heavy.The HD transparent lace is another standout feature.
I recently purchased this Lace Front Wig and I must say, it has completely exceeded my expectations! The first thing I noticed upon unpacking was the exceptional quality of the hair. It feels incredibly soft and natural, mimicking the texture of real human hair flawlessly.
The density matched the description given. The hair is very soft. There was no smell when I received the wig.The lace is crafted with utmost precision, showcasing excellent craftsmanship.The material feels soft and comfortable against the skin, ensuring a natural and seamless look when worn.
You will miss out if you don't buy, but I can tell you it a buy again for me for sure
The hair Is beyond perfect this is my 3rd hair style after a deep conditioning and boil
Absolutely loved this unit no smell, minimal shedding and the fullness of it definitely will be ordering another one from this company! Highly recommend ladies
Lovely thick soft quality hair don't walk,run!!!!!! I'm satisfied with my purchase and will be ordering another one! This hair is so luxurious!
The hair color is very good,hair looks very natural.The logistics will be updated on time. I received this hair very quickly. This hair is so beautiful and easy to install. It is 100% human hair.
Hair is soft, very manageable!! Came in 5days I had 28 inch with 250 density . Very pleased
This is a beautifully made wig, very pretty, the fullness of the wig is absolutely authentic, the length is 22 inches, the hairline is all pre-plucked, plus the little knots, let's get into the free lashes and wig cap I like the eyelashes the only bad thing I can say is that it falls off a bit but the wig doesn't and you should bleach the knots a bit. A great purchase, I will buy again 👍❤️
Wig was amazingly beautiful! I ordered the 26” due to I have dreads and baby it’s giving! I’ll be ordering again for my birthday in November!
I absolutely love this wig it's glueless it's one of my favorite wigs I pinned it down a little because I was going to a party and really wanted it to lift but it didn't lift at all up but I want to fix it anyway but I absolutely love this wig! ! ! ! ! ! !