Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This is the best wig I've ever worn!! Hair feels comfortable. Soft, not peeling, good quality. The wig fits my head easily and the adjustable shoulder strap makes it perfect for use. I got a lot of compliments wearing it.
Woah! ! It's natural hair, just like the picture. It's so natural and lace melts my skin. It does not fall off after washing and looks more natural. The best service will definitely be purchased again, absolutely recommended.
The quality of the wig hair is very good, I am very satisfied with it. The hair is very soft and shiny, lace fits the hair very well, very comfortable. Looks just as full as my natural hair, recommended buy!
This short hair it is so beautiful! This wig is really perfect, it feels like natural hair. The hair is soft and easy to brush. The seller communicated well and provided good advice. I'll definitely buy it again!
This hair is so nice. First of all this is a true 13x4 hair. It has a lot of lace. Second the hair is so full and thick. All sides measure out to 14 in. It smells good and is so soft. I recommend you buy this wig.
Get this wig! Very soft, full and the exact length. Lace melted gracefully. The hair is 100% human hair. I am very happy with wearing it, which is super natural and breathable. Strongly recommended!!!
This hair is so beautiful and installed so well. It is very plump and silky. After multiple repeated installations,the hair remains soft and free from tangles and the texture of the hair is also maintained very well. I was very satisfied!!
The hair is very beautiful! The hair is soft and odorless. Hair won't fall out either. Its knots are bleached very well. Lace is very comfortable and fits my skin very well. I will definitely purchase from them again.
What a nice wig! It feels and feels like natural hair. It's no different from my own hair! The hair is nice and soft. Easy to install. Lace was so good, it almost melted over my head. I will buy again!
Great quality of hair. Length as described, the knots were easy to bleach and the hairline is very natural. It's so smooth and very breathable. So far, there has been little shedding. This is one of the best wigs I have ever received honestly.
I didn't expect to order this wig, but what surprised me was that it looks amazing. I ordered a 16 inch one and I really like it. The lace quality is very good, and the hair is not shedding or tangled. Great investment.
I would like to say that the shipping is fast, it is 4 days!! Hair is super thick and cute. The perfect length and volume ensure that the wig looks natural on me. The bob wig hat is very suitable for me and very comfortable. I like this high-quality product!
This wig makes me look so pretty. It's really thick!! I really love the lace and how full and true to length it is. The hairline and lace are very natural,just like my original hair. This wig works great!!
This hair is better than I expected, the color is very natural, and it hardly sheds when I wear it. The quality of the wig is amazing! The lace is very fine and high definition, and the density of this wig is really full. This is definitely what I want most.
The hair is as described, amazing density, the hair is soft and healthy, the hair lines are realistic, I love the hat with a comb inside, it definitely feels safe, I bought a 14 "one and it looks longer too, I will definitely buy it again, don't miss this gem!
Although it's the hot summer, it still can't stop my love for wigs. So I chose a bob wig, it's very short and convenient. Although I haven't installed it yet, I have already felt its perfect texture and the quality is very good. The knot is very small, and the lace is thin and transparent. I must praise their delivery for being really fast!
Hey beautiful people! Okay, so can I just say – this black lace front wig.. is perfect! This wig is giving me LIFE with that short bob style. The 14-inch length is pure perfection for that on-point, chic look, and the 180% density is just the right amount of sass without weighing me down.Can't believe it only takes four days to ship.
The first time I purchased a straight bob wig, the quality was unexpectedly good, rarely falling off, and the feel was very smooth. I bought a 16 inch one, and I will buy back other sizes next time.
My order came in less than four days. It is light in weight and perfect in length and fullness. No pungent smell. It looks natural. I'm very happy with this wig. When I have it installed, I will post the pictures.
I recently bought this 12-inch Bob wig and I am very happy with my purchase. The texture of the hair is very silky, shiny and soft. I'd love to see what I look like in a wig