Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The quality is very good, almost no hair fall, the hair maintains my curls all day long. I have been wearing it for two days, I can't bear to take it off at night. And the price is affordable, love it.
Very good glueless wig, it's already the second time I buy! Very full, human 100% hair and did not let go of hair when combing. It feels and it lays like natural hair. The hair is not forked and looks of good quality!
This hair is amazing!It looks beautiful.The price and quality of this wig is amazing,super shiny,accurate length,full thickness,no tangles,no odor,it fits my skin perfectly,I will definitely buy it again.
I absolutely love this wig!The quality is exceptional,and the curl pattern is stunning.What impresses me the most is that there's no shedding,even after multiple wears.Plus,its so affordable.I couldnt be happier with my purchase!
Came in 4 days,this was a great purchase!It has no smell.It's so full and fluffy.The hair is very soft and easy to manage without tangles.I feel very comfortable wearing it.So far I'm in love with the quality.
Super natural after installation, it fit my head perfectly. Very very soft and beautiful curl pattern. Also the transportation speed is faster than I expected,was here in 3 days!!!!
This order really surprised me, definitely suitable for beginners. Little to no shedding and easy to comb through. The hair quality is also very shiny. I love this hair, highly recommend!
Great quality hair, exactly as described!! The hair is very silky and true to length. The texture is amazing and will not fall off after being installed for a long time.Hair is easy to maintain and maintains beautiful curls. They never disappoint!
I love this wig! The hair is nice and soft. The hair is super curly and the hair have no smell to it at all. It's absolutely true to length and very dense. Not a lot of shedding and the curls are easy to maintain. The quality of this wig is worth the money!
This wig is so great!! The curly is beautiful. Hair is full, looks exactly like picture, thick & long. I got so many compliments on my birthday. I will be ordering another wig very soon!
This hair feels really good there's no smell,minimum shedding and it's super bouncy and shiny!The seller was very communicative and answered any questions I wanted to know.Definitely worth it!!
This hair is very full, I love it!! The curls are beautiful and the hair is true to length. The hair is thick and doesn't tangle on itself. It's worth the purchase and the seller as great customer service.
My glueless wig is easy to care for. I have it installed and it holds my curls very well. The hair is very full and elastic. I love the way it looks on me, especially my natural hairline. This hair is worth every penny.
It was really long, soft and bouncy. Even after I washed it, the hair was still smooth and the quality was still amazing, no shedding so far. I love the hair,10/10 recommend!!
As soon as I opened the package, I could feel that the hair was soft. The wig was thick, barely shedding, and the length was perfect. No odor, no tangles. The customer's service attitude is very considerate, they will check the order information with me before delivery, and they will track the logistics status after delivery, which is great!!
I am very satisfied with this hair. The length and density are both very good. It's also easy to curl and they last. I appreciate that the wig is not overly heavy, which makes it comfortable to wear for extended periods of time. I might even buy a second one!
You can see that the curvature of the hair is very beautiful! The hair is just as described in the description. The lace is very invisible and very natural. The length is true to length. It is also relatively simple to maintain, love it!
I love this wig, the curls look so beautiful. This wig is super soft and full. It does not have any type of smell. I've had this wig for a month and I have not experienced any tangling. I would definitely buy it again.