Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Love this hair..soft and beautiful..no tangles. Wore it for my wedding My wig was perfect soft like how I wanted it and I will definitely recommend and buy again next time.
Hair quality is excellent, the hair color is natural and very smooth, full enough for the density, hair length is correct, also I like the lace veryyyyy much, it's so comfortable and natural after install it, I m extremely proud of it, will continue to buy from them.
This wig was totally amazing. The quality and density was great. It was true to length! All good qualities for an amazing price! Definitely would purchase again!
This wig is by far my favorite. Quality was on point very soft and clean . It's true to length and density very little shedding and the lace is good to be transparent.💕
I was hesitant but I'm so satisfied with my purchase! You will need to pluck it! Very true to length!
This hair is so beautiful and soft!! Very big lace!!! I've been getting so many compliments. It's Very easy to install and maintain. The strands are soft, silky, and has a natural sheen that screams "luxury." It's really surprising.
This hair has an amazing texture, doesn't shed, and is odorless. It is full, and a lovely natural color. This is an excellent purchase.
I purchased a 26 inch. The hair is soft, true to length & full!! Great quality for a good price, I am a hair girly & this is a 10/10.
Bought this wig for a wedding! Absolutely loved it! I installed this myself as well so it is beginner friendly. Very full. Minimum Shedding. No smell. Doesnt tangle and the lace melts easy! Im definitely shopping again
Very thick and full. True to length , nice smell and very soft texture
I love this wig, it is very true to length and it is a bit longer than advertised. It does not shed at all and the lace is very transparent and light. It arrived very quickly in a few days and the seller was communicating all the step of the way. The hair is soft and it came with goodies in the bag. I will be buying again and if you see this, this is your sign to buy yours now.
This wig is great, so easy to put on, beginner friendly, literally gets so many compliments, and it's easy to manage. The sellers were very cooperative and delivered the goods as soon as required. There's no problem. Its head is safe and I would definitely recommend and buy from the seller again. So it's worth it.
The sellers communicated very well and the goods arrived within three days. When I received my hair, I was very happy and satisfied. Nice hair, soft and smooth. The hair is thick and full. Hardly comes off!!!! Just to show you how it looks on the head, the hair on the back is really thick.
The wig is really long, full, with beautiful lace and transparency. It was pre removed and looks very natural! I am really satisfied with this hair! The density is also very thick. Very smooth, no tangled, no smell. So far, the amount of shedding has been very small. I really like this hair!!
The shipping from this company was extremely fast! My order arrived in 5 days I believe. The hair is true to length(32inches) and the wig is perfectly pre plucked. The wig is also a TRUE 13x4 lace, perfectly constructed. Can't wait until I install this unit!
Y'all don't walk , run !!!! This is my 3rd time buying 30inch & 180 density, the seller never disappoints . This wig is beautiful, it's everything I was looking for!! Very softttttttttt !!! No bad smell , came in 3 days! Very full , silky and true to length. It came extremely fast and the seller is super nice and communicates very well. Don't think about it just BUY IT.