Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This wig is amazing. The quality is great it is very soft and it is very thick.It is also full. The cap size is very good. It is also true to length.its adjust perfectly on my head size.I do recommend this wig to anyone that is looking for a coloured body wave wig.
I love the is wig so much, the hair is soft, accurate length and great density. I had no problems with this wig at all the coast for it is worth it. Only had to pluck the hairline and that's it. My part is crisp and you don't see the knots at all. I enjoy this purchase so much.
I ordered a 30' the wig was great ! True to length , No smell, Light shedding , Soft & thick ! The lace was also easy to melt. I will be purchasing from this company again.
One of the standout features is how easy it is to melt the lace. The 13x4 lace front provides ample space for a natural-looking part, and the lace itself blends seamlessly with my skin tone, making the hairline look incredibly realistic. The wig is also very comfortable to wear for extended periods, thanks to its lightweight construction and adjustable straps.
I've received countless compliments on my hair since wearing this hair, The Body Wave Lace Front Wigs Human Hair has truly exceeded my expectations in every way. This is definitely a 5-star product!
Styling this hair is a breeze. It holds curls well and straightens effortlessly, giving me the versatility to switch up my look whenever I want. The wig cap fits snugly and securely, so I never have to worry about it shifting or coming loose.
It's a good quality wig. It's soft, lace blends well, has no smell, comes pre plucked, and true to length. shipping was fast,I definitely recommend
The color looks very pretty! Comfortable to touch, and has no odor. The lace is very thin and transparent, which is suitable for my skin. The seller's service attitude is very good, which makes me feel very happy.
This hair is really really the bomb!! I love it! The color the highlights everything about the hair and it's so true the length it's worth the money!Could be style so many ways! If I was you l'd get it!!!
I love the wig. It's really nice and thick ,accurate to length. The lace in this wig oh my God , it's giving skin, melt on my head really amazing. Shipping was really fast. Customer service was on point, very friendly and helpful. Don't forget walk ladies run for this wig.
The wig is nice! I was so scared and worried it wouldn't come in time, but it arrived just 4 days. The lace is great, very transparent. The knots are already bleached and the hairline is preplucked, the hair looks natural. It is very soft and has not fallen off so far.
Loveeeee this wig, this is exactly what I wanted. It stays wet and wavy long and the lace is perfect!! Lace fits perfectly to my skin. I love as the fact it's true to length. Hair arrived within 5 days and the seller communication was wonderful. I did recommend this seller, their wigs are worth every penny spent!
If you want to buy this wig, go for it! The quality is very good, almost no hair fall, the hair maintains my curls all day long. I have been wearing it for two days, I can't bear to take it off at night, and the price is affordable, love it!!
for starters i wanna say out of all the wigs ive ever ordered whether it was from aliexpress or amazon that was supposed to be a 13x6 frontal wig .. THIS IS A TRUE 13x6 wig AND I LOVE THAT ! the wig does shed, but so does our real hair so no big deal for me, knots were easy to bleach, lace was easy to lay! i would more than likely buy this wig a 2nd time 10/10, i DEFINITELY recommended 🌚
Love this store, customer service was amazing always communicated what's going on with my order which was very nice as they kept me updated. The hair is very nice a soft no weird smell which is lovely
It's so beautiful!! Let me first say it does not tangle. True to length, had little to no smell. When my stylist was doing my hair, she asked where I got it from because it was so good. I give this wig a 10/10.
This Hair is Amazing, the packaging was great, the quality of the hair is great, very soft,with accurate length, full thickness, no knots, no odors, and the lace is very transparent, I love it, would definitely recommend getting this wig.