Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I am absolutely in love with this wig. First impressions I was really shocked because it was better than I expected. The hair is super soft! It's a beautiful natural black 13x6.
It's super soft and bouncy.I have never installed a wig before, So I decided to go to the store and finish the installation. High quality wigs deserve the best treatment!
Great hair! Will buy again! Frontal was easy to bleach. Melted right in my skin! So yea 5 .. buy this wig ladies !!
The wig over all is beautiful great quality I ordered a 34inch and it came true to size !
This wig is PERFECT! For someone who isnt skilled in lace wig and frontals. This wig is just the best. The lace is truly soft. The size is perfect. And, thanks to the band attached, you can resize the wig to fit you perfectly. BUY THIS HAIR NOW!!!!!
The hair is full, soft, natural, and not too heavy. Very beautiful and I think this is a great choice if it's your first time buying a wig/fitting it yourself. This wig is great even for beginners. I would recommend this wig to anyone. Will definitely be a repeat customer.
Never tangles, so soft and way to manage! I dont do wigs often so easy to manage was important to me!
I love the wig, its soft, minimum to no shedding and the quality is great. I definitely would recommend.
Very good for beginners. I've been looking for effortless wigs to put on and this is a good one !
The hair came in true to length, very soft hair. Everything thats in the description is true. And the lace is very transparent and melt. Will definitely order again!!!
This hair is amazing and it is soft. I love everything about this wig. It fits perfectly on my head and the lace blends so naturally with my skin complexion. It comes with an adjustment strap. I will definitely be ordering this again!
The hair quality is very good and suitable for beginners. Delivery was prompt. The most important thing is that the price is very reasonable. I highly recommend it.
I love the quality. It's very easy to install and it's so soft it has minimal to no shedding and it's really silky and smooth. I definitely got my moneys worth and I'll be buying again!
The hair is vert soft no shedding very try to length.The hair is lovely smells great no shedding and it's also true to length if you're thinking to buy don't think anymore just buy it!!
Love this wig!! It’s very soft and definitely true to length! It also came fast it took a week to receive it.
Hair is so beautiful and soft. The hair is extremely manageable especially for curly hair. Easy to brush through it and moisturize! The length was accurate, seller sent me the correct length. Shipping and delivery was unbelievably fast...I'm talking less than a week!
Great wig, came in a couple of days after orders! Would recommend to anyone, small shedding when you wet and brush it but you can't tell. Worth the price. Recorded received many compliments.
The hair was truly amazing and the lace is pretty good. It came super fast,i wanna say 5 days before it was actual supposed to come. They never disappoint! Anytime I need hair I will order from here every single time!