Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super cute and full. I love the length and the texture. I ordered the 28 inch Easy to install. I just played around with it for these pics. I can’t wait to wear it out. Will update pics later. No too harsh chemical smell. Fast shipping. I was updated through out the whole process. Will definitely order from this vendor again.
Good quality hair, I like the texture of the hair is beautiful, attentive seller and well communicative, thank you very much seller
This wig is so cute and beautiful. The curls were really soft.Im like the blonde color.
Communication was 10/10 arrived in a week no shed at all the hair is extremely soft I highly recommend you purchasing everything about this wig screams your a baddie
Love this hair. Soft and easy to customise, I bleached the knots and plucked it some more and it came out great! Amazing value for money and seller communication was on point. Would deffo buy again!
This wig is just chefs kiss This was the time I ever ordered from AliExpress, I'll definitely be ordering more. when I first got the wig it didn't look like the right inch but after I washed and conditioned the wig it got longer. RUN don't walk to this wig!!!
I'm extremely happy with this wig, it doesn't have a weird smell, the quality of the wig is amazing and it is true to length. The is actually very good quality, it installed & melted smoothly. And is very easy to style. I would recommend this hair!!!
The wig is beautiful. I like this wig. I was impressed by the texture of it. The lace is smooth and comfortable to use on my sensitive skin. The hair is soft, plucked and pre-plucked. Worth recommend
5/5 for me! Very silky and lace melts like buttterrr! Best wig I have in my collection! It’s very true to length and a very good buy. Worth every penny I spent and I will be ordering from this vendor again!
I love love love this hair. It is very full and thick once you get the hair installed. It is very true to its length. I've never been so satisfied with a hair company . I would 10/10 to all the girlies out there lol. Very fast shipping came within 5 days and the vendors communication was on point.
This hair has turned heads and Im loving it! I love big hair and its just as simple as brushing through and separating the hair. No product needed which I love!! To bring it back down I just added water and twisted down for the night. The length is pretty spot on. Overall amazing buy and I WILL be buying more from this vendor.
Nice wig I loved how it didn't shred. It also take heat very well.Loved this wig; it doesn't shred. And the seller communication was top tier! Nice wig
I received the hair on time and there wasn't a weird smell. Hair is just like how I imagined it. Thank you seller was nice and the hair is true to length well worth every coin I spent with them.
If you have to say a must buy a reason;it must be the lace; really too beautiful;lace is transparent;very thin;very small knot;very strong; hair density is also very full;everything is perfect; amazing!
I received the wig, human 100% hair, I will re-order the woman liked it very much, I received it on the due date.
Love the wig so far, for its price the hair is very beautiful, thick and easy to melt. Shipping was also fast arrived on 4 days. Honestly buy it , it’s so worth it!
Hair came super fast, has no smell, very soft and full. I will be ordering again