Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This hair is sooo beautiful! The quality is beyond the price! This hair has a soft texture, no smell, no shedding, the hair is very good, the hair length is the same as described, thick and full. will buy it again! !
Let me tell something when I tell you the hair is so soft like very soft very nice shipping came very early the seller was so communicative I love this hair true to length and i highly recommend them I am so impressed I don't have no problem I can't wait to install sooon I love the hair 🤩❤️❤️
This hair sooo good!!! This hair is beautiful and very light with lots of body. It was easy to maintain easy to bleach. Looks like it was pre-plucked well, as described. I'm so in love with this hair!!
GREAT WIG! will purchase again . love the lace and true to length GIRL BUYY IT!!
love the wig! Everyone complimented how natural and pretty the wig was, and the seller always checked up on me and was very genuine and kind! Wig is extremely good for the price
Received the wig in 3 days. Super fast shipping and this wig is special!! The texture is very soft and the lace is very sheer. The wig looks great and is very easy to care for, I have worn it for days without it falling out. It is definitely real human hair and I love it!
This is the most beautiful, soft hair I have ever bought. Very manageable it doesn't get tangled or knotted up at the ends which I love diffently will buy again. Great product
The hair is so soft and true to its length.The hair takes well to heat.No shedding when combing or brushing.No tangling,and it stays straight after washing.And it's very easy to install,great for beginners,and it looks very natural,I'm very happy with this purchase!
This wig is absolutely amazing & worth the price I paid for! the hair is very soft and it’s true to length! when I combed and straighten the hair, there was little to minimal shedding! I love it already and can’t wait to put it on! I highly recommend buying this item!
Came in 4 days and honestly i love it already. Gorgeously plucked and easy to melt and style. Hasn't tangled once and I installed it yesterday. Very beautiful wig, you'll get so many compliments like myself.
Really liked this hair!!! It was really soft and beautiful. It has small knots and preplucked hairline, natural look and is easy to install. I would def buy it again!!
I've already had it for a while it's so pretty soft the texture is nice as well for the price. the quality is great, it fits me perfectly. I 100% recommend to others who just want a nice everyday wig to throw on and not have to do too much.
I love this hair. It is very full and thick once you get the wig installed. It is very true to its length. Ive never been so satisfied with a hair company. I would 10/10 to all the girlies out there lol. Very fast shipping came within 3-4 days and the vendors communication was on point.
This wig was absolutely beautiful, and it exceeded my expectations for sure. The color was on point and shedding was minimal. The wig is human hair, so the versatility for styling was a plus. Definitely worth the purchase.
Hair is super soft and tangle-free. I would definitely buy again, it was easy to install for a newbie. It was shipped that night and the store would communicate with me if there were any issues. It's long, soft, and won't tangle. The lace is true high-definition lace, very easy to work with, and the photos come out really good. I would definitely buy it again, it's very durable.
Amazing hair line .PRE PLUCKED!!!!! Hair is soft and amazing doesn’t have a bad smell
i loooveeeee yall get this hair!!!! it's true to length, took 3 days exactly to get here, the hair SOFT it barely sheds & it’s real human hair! the knots on lace is super small!! hot star definitely did they thing I really recommend buying from here
i love this hair everything about it is real the leith the design the texture i just love it