Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This wig is perfect. The lace is very transparent. Overall this wig is a perfect 10. I would definitely buy again and the color is very pretty. This wig is really cute and I would definitely recommend it. Received it in less than 3 days. I am very happy with this purchase.
The wig is very beautiful and the length is just right! It is very soft and full, and even the lace is transparent!! You will definitely love buying it!
I'm hooked on this highlight wig! Bright colors, soft hair. Its length is accurate. Everything I expected!!
I got a 13x6 26, and oh, my God, it's amazing. Hair length real, feel good, no smell, fluffy and elastic. And the knot is very small, I need to buy another one.
The wig is cute. The wig is soft. The wig is full of density and the color is exactly what I like, and I think I will look great in it.
I love everything about this wig. The wig is soft and will not fall off after installation. I'll definitely order it again. Thank you seller!
I'm in love with this wig. The hair is the right length. The wig is pre-plucked and ready to go. I'm looking forward to seeing how it looks. The quality of the wig is top notch and this wig is a great value for the money.
Can't wait to get it installed. The lace is see-through which I love. I know it will be very delicate. 10/10 hair and no bad smells whatsoever. I am super excited about this wig!
This wig is really beautiful, I like everything about it. To be honest, I believe this hair is 100% human hair, not a mixture of synthetic and human hair. It is very soft and I have almost no problem with shedding. Melting lace and bleaching is very easy, with accurate length and density. This complete wig, with good packaging and fast delivery!
The wig effect is very good, the wig has no smell, and the hair is very smooth. It is 100% real human hair. I haven't worn it yet, I believe it will look great after wearing it! !
This wig is amazing, no odor, very soft and the perfect length. The hair is really soft. This is a great wig for the price! The lace is sheer and very pretty! I will definitely buy another wig from this supplier. The shipping was super fast. I highly recommend! ! ! !
I was a little skeptical at first, but after receiving it, I fell in love with it. Very soft and almost no lint. No smell. The right length. For the price, this wig is great. Will definitely buy again
The wig is easy to install, the texture of the wig is great, the color is beautiful, and the hair density is full. I will order again!
I was so pleasantly surprised when I received this wig, the length is absolutely accurate, the lace is very transparent, great!! The hair is very soft, no tangles, no odor, will order again.
I love this wig so much, the hair is very very soft and beautiful. The length is accurate. Love everything about this wig. This is my first purchase!! Will buy again.
I bought this 13x6 clear lace wig, 28" and the length is absolutely true to form and I love it! The color is beautiful and the wig is soft and silky. Definitely worth the purchase!
I recently purchased a lace front human hair wig and I am very happy with this purchase. I highly recommend this lace front human hair wig. The density of this wig is full, the length is just right, the wig is really soft, and I will definitely continue to purchase it. If you are looking for a lace front human hair wig. You will not be disappointed!