Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The hair is great !! absolutely love the quality of the hair! true to length! little to no shedding! the lace is giving HD! and the the wig is definitely full! Highly recommend! ??
I have installed it about two to three times, and each time it looks like the first time. and almost no shedding.The density of the wig and the quality of the hair is excellent. The hair is very high quality also.Great quality, true to length - would recommend.
The hair is perfect. The wig density is full. The hair is very soft. The wig fits my head shape. I really like this wig. It does not shed much. I like it so far. The length is right. I am very happy that I purchased from this company and will definitely buy again.
The wig is amazing!! Its so soft and easy to work with. Its also very thick and longer than what I wouldve thought. Will most definitely be purchasing again! So far I havent had any shedding.
I love this hair, its very soft the color is very good and the lace match my skin ,I really love this hair it was very affordable and worth it and I will definitely be purchasing again and the shipping wasn't long at all .
I love this wig!!The hair is very soft and full.The texture is smooth and silky.I like that it has a curly pattern and it melted real good with my skin and it didn't have a smell.Real human hair it is.the highlight ombre color is beautiful too!I will buy again.Great quality human hair wig!
In 1 week I received very beautiful I highly recommend
I really recommend this hair it barley sheds and is very thick the lace bleached very well I had no problems with this hair 10/10. This hair is true to length also came very fast!!!
Y'all a friend recommended me this hair and I LOVE IT.It's veryyyy soft and had little to no smell . I conditioned the hair and loved the results, it no shedding and true to length it's worth it ! Also it's comes with combs and adjustable straps that definitely come in handy !!!!The curl pattern and color is BEAUTIFUL and I will buy again !!
The shipping was fast. Seller communicated very well throughout the entire process. Seller also told me if i had any problems they'd be fixed. I just got it installed and so far i'm loving it! Minimum shedding. My hair stylist even completed the quality of the wig. I'll definitely be ordering again soon.
I can honestly say that this hair is amazing, it's the best hair I've ever had. This is beautiful hair coming straight out of the bag! Very soft and of good quality. The density seems to be higher than described because it is very full! No odor, very delicious.
The delivery was very fast came before the date it was supposed to & when I say the seller Make sure everything is together this is my first time ever getting a picture of my hair before me getting it that was so dope I love the hair it's beautiful just like the picture in it came with a gift thank you for my birthday hair!!!!
The hair is very nice, very soft and manageable. It retains the curl even after washing, the length is real, and it's really easy to define curls! The quality of the lace is also very good. Clear lace as described, shipped 24 hours for me, the seller is really great, communicating and meeting people's needs. Everyone has commented on how beautiful the hair is, many have asked where I got it, and I would recommend it.
I Love LOVE LOOOVVEE this hair. It's really soft and had no smell , looks just like the picture, the wigs adjusts very well, and great customer service, shipping very fast as well!!!