Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The hair is really good quality, came super fast! Any concerns or questions you have with your wig the seller is super friendly and will do their best to satisfy your needs. Wig can’t in 3 days LITERALLY
I lovee this wig, shipping came in earlier than expected, communication was amazingg i gove tjis wig a 10/10 super soft and curly. They also bleached the lace😍😍😍i got 13x6 30in 200 density
i love this wig already😍😍😍i haven’t gotten it installed yet but i got a 13x6 34 inch 200 density wig and it’s soooo full.. get this wig yall!! and the shipping is really fast it comes before the actual time it’s meant to come. overall i rate this wig a 10/10!!!!
This hair is amazing, doesn’t tangle, thick and true to length! NO SHEDDING AT ALL😩
Love the hair it’s so soft and it smelled good they even gave me some lashes and a weaving cap I cannot wait to install this wig when I stretch it it’s true to length and the lace is good the vendor is nice and I will for sure buy from here again
Hair is True to length . No shedding, Does not have that factory smell which i love ! The wig came in 3 days which is really fast. & the company communicates very well. I am super excited to install this wig! I will most definitely be shopping from here again!
I am in love with this hair ❤️🦋this hair is true to length, no shedding, no tangling. It’s perfect 👍 I would totally recommend.!!
This hair is amazing very soft any style full lace you won’t be disappointed
The hair is so soft try to length, I ordered 2 days ago and it came so fast I cannot wait to install it
Absolutely love the hair, very fast shipping came in 3 days!! The knots are real small and easy to melt. Real Hd lace for such a good price. Will definitely buy again from this company. 10/10‼️
came faster than I thought! I loveeee this hair very affordable and super thick! It’s hard finding a real hair company to choose but coming upon this one made it 10x easier! can’t wait to instal be back with pictures
HEY YALL! This is my SECOND time purchasing this wig! I’ve got a 28 inch and this is what it looks like. When i stretched it it gave 28’ but we’ll see what it looks like on. The knots are small the lace looks good. And the hair is so soft. * my honest reaction* The photos with my face in it Was my first purchase which was 24 Inch 13x6. And that was the lace on it and how it look on and long! But I’ll be back when I get the 28 ‘installed and I will show you guys. BUY THIS WIG! The lace melts immediately and This wig is also beginner friendly if you’re doing your own wig. And also shipping was amazing It came in 4 Days! 🥰 SHOP SHOP SHOP.follow me on ig@truamoni
i loveeeee it 😍😍true to length & every thing is beautiful about it 😊😊😊
This hair from this brand was the best purchase I’ve made it’s so soft and true to length also it came in 4 days
So cute!! I love the little baby hairs it comes with. it came with no smell! Definitely ordering from them again.
So like me first say this is real comment, so I order this wig Sunday night about 11:40pm and I receive it today delivery was fast I was so excited to see that it was delivered. This wig quality is AMAZING 😍😍😍 lace is really nice and the wig have no smell will definitely order again. Cannot wait to wear it 😍😍😍😍