Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The products purchased from AliExpress had an overall satisfactory experience. It was a faster delivery than expected. The product arrived safely packed, and the quality was also in compliance with the price.
Although the shipment arrives quickly, it takes a long time to receive it. I thought it would go somewhere close to home, but the store is an hour away by car
Arrived well. I previously ordered one in another store and it came to me broken. This one arrived well and works very well. I recommend it.
Fast shipping, product untouched. Everything is ok.
Packed well!! It's really fast. Looks excellent product!
Item as the description, very pretty looks good quality plus than to fill it and tester received before the scheduled date
Very nice product. Thank you, seller! Ordered it on 22nd of August and received it on 5th of September.
Received today thank you, I also use well the plastic oil spray sold on Ali, Since it is a glass product, I think it will be more luxurious.^^
It was packed in a box and received well without breakage. It's still before use, but I bought it because I liked it.
Great quality, the spritz is very wide and spreads the product well. We bought for butter. There is more or less a palm, I just thought the Straw should be thicker, apart from that it is of great quality. Recommend =).
For the use of cooking oil. We expect it to be safe because it is a glass product.
Was what I expected, it's equal to the image, it's crystal and the spray is pretty good as if it were spray oil. I recommend it quite a bit and would ask for it again.
I bought 2, one for olive oil and one for vinegar. Seems to have good quality, it seems to be superior to those cheapies that do not spray spray
Very good oil spray. The injections are small, what you need.
Very satisfied. good and price and quality and packaging
Quick input, great quality tested with water sprays very well.
Good quality and beautiful
good quality