Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The hair came in sooner than expected. Great quality and no smell. It's preplucked which is a plus and very soft texture. I'm excited about installing it! The seller also kept in contact with me with the updates throughout the shipping process.
I love this hair especially the soft hair texture, its amazing! The hair is super silky and shiny, there is no shedding when my fingers through the hair. Hair is also easy to manage. I am very impressed by the curl patterns omg.
Hair was beautiful!! There was not that much shedding. The hair took curls very well and it s super soft. Loved it and will definitely buy again.
Very much lengthy! but get tangles very fast! It’s cute and made me fall Inlove with myself all over again!
it’s giving HD and 13x6 ， curls very pretty tho got here vary fast
I put melting spray on the lace of all my wig for extra security! It was very soft , loved the natural color of the hair and I didn't smell it cause I washed all my units soon I get it out the box! I'll definitely be reorder again !
Nice quality hair and easy to install. The hair looks so soft!! I definitely recommend it,because lace is transparent and hair is no tangle. Run and get this ASAP you won't regret it!
100% Highly recommended. This beautiful wig holds the curls well and is very elastic. Soft feeling, no tangles and fall. I believe that this wig must absolutely be purchased.
Fast delivery wig superb I ordered a 18 inch it is plus course as I thought otherwise Nuggets
shorter than expected but i love it it’s so soft and it has a great amount of parting space
I got the hair and it was amazing! From the lace to the length, everything was true to description. I received the hair within 4 days, no bad smell, completely jet black, and definitely true to length. Will definitely purchase again
Value for money , very nice hair , good quality no shedding , please buy this hair
Beautiful wig minimal to no shedding EXTREMELY soft! Definitely recommend buying this wig! Comes w wig cap and lashes 10/10 recommend
The hair is very soft, smooth, no tangled, accurate in length, very full in thickness, and has no smell. The lace is very transparent and looks like your own hair when you put it on, it's very natural.The delivery speed is very fast, it arrived within 4 days. I bought a wig with 4/27 color hair and 30 inches straight.
Okay let's get into it, this wig did exactly what i wanted it to do! At the price of this wig... the lace layssss, the curls hold beautifully, and it's nice and full!