Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This deserves a 5-star rating! I mean it when I tell you it's full and true to length! The curve of the hair is just like the picture. Very natural. It is very comfortable and I don't feel stuffy or heavy at all. I rate this store 100%; they are always willing to help me with all my questions!
Love this wig... The seller is very responsible and communicates with me at every step of the shipment and delivery. I received my hair very quickly. They are very respectful and understanding. The hair is of great quality. The hair is nice and full and the length is right. Thank you very much! Must buy. Highly recommended
I overly loveeeeee this hair. I used this wig at a dance. It is very soft, full, and true to length!! The knots are very small and easy to pluck. There is no shedding. The lace is bomb, Not only does it provide a comfortable fit, but it also allows for effortless styling versatility. Great price and the length turned out very well. I appreciate the size&density and the photos are as described. I recommend it!
If you need confirmation to buy this wig, this is it!!! The hair is so soft and the density of the hair is so full. I love the quality, it came with no weird smell, no shedding, and no tangles. The Frontal is very nice, can do either a side or center part and the wig is true to length!! This hair is really beautiful and versatile!!! This wig is sooo pretty I got so many compliments, it looks so much like my own hair. I love my natural hair, but every once in a while, I like to throw on a cute wig and this wig was the best choice!!! Love it! Love it.
The hair quality is awesome so far. This hair is 100% human hair. It's very full, very dense like the picture. I love love love the expandable elastic band that comes with it! The lace is a 10/10!! I didn't even need to bleach the knots! It's long!!!! The length is true. I've had the wig in for 3 days now!! Everyone loved the quality and is currently still in shape as of now. I 100% recommend this wig!! I will be ordering again!!!😍😍😍
Fresh out of the package, the hair had no weird scents and was very soft! It's so thick and beautiful, and the lace melts beautifully for a transparent lace wig! I recommend purchasing this hair; you will not be dissatisfied at all!!!!!
REAL REVIEW - THIS IS NOT A DRILL!!! I received the hair two days early, and I'm absolutely in love! The deep wave hairstyle is stunning-super soft and just the right length and fullness. There's no tangling at all, and I appreciate that there isn't a strong smell. The lace is incredibly transparent, which is a huge plus. I have had the hair in about 2 weeks now and it's still looking like it did the first day! Buy this hair!!!
Surprise!!!!!! Loose wave hair is full, this is the true length. The hair is very bouncy and odorless. The lace is very beautiful and transparent. When you touch your hair with your fingers, it is super soft and has good curvature. The seller is very honest and worth buying!!!!
Y'all this loose wave wig is everything. I got it for my 21st birthday and the hair is soft right out of the package. The wig is thick and true to length. The lace is perfect, as long as you gotta a good melt and some foundation to match your skin it's gonna give scalp. No smell, almost no shedding, no tangling. So far so good. This wig came extremely fast, the vendor was very communicative and helpful in recommending it.
This hair is amazing. I went on vacation with the hair and it held up very well.! Fresh out of the package, the hair had no weird scents and was very soft! it's so thick and beautiful and the lace melts beautifully for a transparent lace wig! I definitely recommend purchasing this hair you will not be dissatisfied at all!!!!
I received the hair pretty fast. The hair is good quality it was soft fresh out of the package and I was able to bleach the knots in the wig. There is little to minimal shedding also the hair doesn't get tangled and matted.
It has no smell. The curvature of the washed waves is even more amazing. The wig is full and voluminous. They look natural. No shedding or tangles were noticed when I ran my fingers through my hair. I got so many compliments and shared this store. Overall, I would buy again.
Beautiful and flowing... I buy wigs often, but this one stands out. I was impressed by the quality - no shedding, true to length. I'll buy more and recommend it to my friends. The price is surprisingly affordable. Great job. Highly recommend.
WOWW!!!This wig is a 5-star wig!!! It's very beautiful and full, It is also very soft and overall has a great quality. I love this wig, It is also very true to length, I ordered the 26-inch and it was just as I expected, This wig is worth the very affordable cost and I would recommend it to anyone!!!
WOW WOW!!!The hair is very soft, with accurate length, full thickness, no tangled, no smell, and the lace is very transparent. The shipping took less than 5 days, so I recommend that you buy this wig as you will not be disappointed!😉
Loveeee this hair! I experienced little to no shedding, and the hair itself is very soft and has such a natural feel to it. Something that really excited me about this wig was how good the lace was and how small the knots were! Overall, I love the hair. I've gotten so many compliments. Throughout the delivery process, they were in touch and followed up to make sure I received the wig and that it was to my liking!!
I swear this shop has never let me down! The delivery was fast, I received the product very quickly, opened it and I was surprised, the hair smelled great! Very soft, no tangles! The hair is curly, the lace is transparent, the lace is good quality and very strong, the customer service is great, and the value for money is great!!!!!!!