Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Buyandfast (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://buyandfast.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Girllll get this wig. It's really soft and full, the knots are small and its very true to length. 10/10 most def will order again. Also, it came in 3 days very fast shipping.If you're debating on getting this wigg girll get ittt. It is really soft!
Great communication! Got my order delivered fast. Very friendly and responded back asap, very patient as well. The curly wig I received was absolutely gorgeous.Lace is transparent with high quality!!!
I am In love with my wig. It came super quick!!The knots are small, it has no smell, no shedding and is VERY SOFT!!! I will definitely be purchasing again.
This wig is amazing! water wave hair is smooth and can be easily combed with fingers. It's also easy to curl and they last! The length and density are both very good. Overall happy with it.
I would go for this wig is so soft and so cute. A WIN IS A WINNNN. It's so soft and easy to instal yourself, easy to pluck and it can take heat. The curls are so cuteeeee and my photoshoot was adorable. 10/10 definitely would recommend
The hair straight out the pack is beautiful. I have not installed the hair yet but I have felt the hair and I will be installing it soon. The curls are gorgeous, can't wait to install this unit..
I love your hair!! It blends well with my own and doesn't come off easily. Beautiful texture; and looks super natural. I'm very happy with it and would definitely buy it again. Everyone complimented me.
Beautiful curly hair!! This hair has to be the best wig ever purchased.It's very soft and silky, it comes with a frontal full lace which, wearing this wig feels like one's own hair. Thank you to the seller for the fast shipment!
This wig is so special; no tangle & no odor. The lace of this wig is probably the best lace I've ever used. And in addition; the hair is easy to wear; it doesn't take too much time; and it is perfect for newbies. I love it!
This hair is really beautiful,I ordered 30 inches,the length is real,you can completely trust this merchant,and the hair density is full,no odor and not easy to fall off,the lace is fine,and the shipping time is super fast.
100% happy with my hair! The texture of the hair is absolutely gorgeous!!!! The density of the hair is thick, the size is correct. The knots bleached so well and are tiny and the wig cap was a perfect size not too big or small. After wearing a wig,I received a lot of praise!
I absolutely love this product. The shipping and packages were fast and nice. The hair is true to length and the curl pattern is beyond beautiful. a little shedding,but is ok for curly, The hair is extremely full and full of body. Overall 10/10 experience. I will be shopping with this seller again.
I love it!This is the best hair I've ever received. I like good quality wig lace, good length and density, it is so silky and beautiful. No peeling, no odor. The length is 100% real and easy to handle. I just need to comb it with my fingers, it is neat and not tangled. I'm satisfied. I recommend it to you!
I love this wig.One of my favorite things about this hair is that it sheds very little, so far I've noticed very little shedding. All of your wigs are smooth, have great lace I love the quality of the hair, it's 100% human hair.
They kept in touch,and the hair literally came in a 4 days!! It's very soft with no perm smell to it. The unit even came with baby hair and lightly plucked. Can't wait to wear now!!!
True 100% human wig with melted lace on the skin!!!! The hair is very soft,thick enough, of appropriate length, without any shedding. I will share of my hair photos here, I can't wait to wear!!!
I love this hair especially the soft hair texture, its amazing! The hair is super silky and shiny, there is no shedding when my fingers through the hair. Hair is also easy to manage. I am very impressed by the curl patterns omg.
It's a good wig, very soft,the knots bleached really well and the lace melts good. No shedding.100% human hair. True to length and curls are there. Worth your money.
I definitely recommend this hair! This is my first purchase from this seller and it is really nice. It is soft and I did not find any tangles, shedding, or smell. It looks natural too
This hair is so thick and smooth can literally run your fingers through it!!! It was super soft and exactly like the picture. The quality is superb, feels like my own hair. After wearing the wig for a while I noticed the shedding is minimal. I'm beyond impressed!